The only reason we decided to book this hotel was the location. Walking distance to the US Consulate in Frankfurt. During Check-In itself, the unfriendliness of the receptionist stood out. Our questions were unanswered and we got a terrible room (next to the elevator and on the side of the building facing the road). I immediately called the front desk... more

If you are in Frankfurt to visit the American consulate, you cannot ask for a more conveniently located hotel, but having said that, the hotel staff should really be taught a thing or two about service. Though polite, the receptionist flat out refused when we asked for a change of room. Wlan was free according the website but we were... more

Excellent hotel, comfortable and friendly. Breakfast spread was amazing. Hot and cold buffet, all fresh and very tasty. Would recommend to anyone and would also stay again. Nice sauna but a pool would have made it perfect. more

My two friends and I stayed at this hotel for the weekend in October, 09. We got a very good weekend rate, breakfast included. This is primarily a business hotel. I believe they are busier on weekdays than on weekends. We arrived to the hotel at around 11:00 am on Friday morning after our transatlantic flights. Despite the official check... more

i stayed at this hotel 6 days with my family , we had 2 connected rooms ,the room is good size clean except for few stains in the carpet, bath very clean and nice, room service is ok, break fast is the best thing in our stay except for the staff there never smile also don,t wait for sombody to... more

ok hotel, nothing special but no lows. wireless slow as in all best western hotel. roomservice had very beautiful ladies. Problem with our stay was that they didn't get that our company has already paid the room. we had to use our CC. more

We booked this on ebookers, it worked out at about £35 a night with was a bargain. When we eventually arrived, we were put in a room that stank of smoke, despite requesting a non-smoking room. The lady at the desk however, was more than happy to move us to a non-smoking room which was pleasant. A couple of negatives,... more

I really enjoyed my stay at this Hotel. It was a little far out from the center of Frankfurt but with fantastic directions from the desk staff we were able to take the highly efficient bus service into the center. Breakfast was amazing (all cooked by students of a local culinary school) and the room was spacious and well presented. more

My wife and I stayed at this hotel during a trip to the US Consulate. We thought the hotel was very nice. The staff were friendly, the dinner was delicious, and the breakfast buffet was one of the best we've had. The only problem we had was in finding it. If you are coming by car be aware that the... more