My "story" happended 3 months ago. I sent already two complaints to the hotel and they didn't answer yet... How annoying! We came from town at 00:30h, and suddenly, half hour later, at 01:00h, the electricity of all our room turn off... I came to the reception and I told to the receptionist, but she told me that she could... More

Jewelry in the value of 500 Euro was stolen from my room (in August 2012) and despite of numerous promises from the hotel, I was never even called back. I would not stay there again, if I have to take along everything a bit valuable such as laptops, important documents, all jewelry, maybe silk items etc. as soon as I... More

We stayed there during the designer exhibition week so it was hard to find a room. The service was OK and the bfast was quite a **** experience. The bfast gets billed separately on your statement (despite all-inclusive reservation) - business travelers beware! The lay-out is a bit confusing - you go through the maze to find the right elevator.... More

To go to a "Grand Hotel" is always kind of an adventure. Sometimes it's totally Grand, with fully pampering staff, pleasant, polite, attractive, clean, well kept rooms and facilities etc. And sometimes, it used to be the case. This is one of the later. Decorating is a mater of taste, of course, this decorator was in my opinion of very... More

This hotel is good generally (note comments about decor). Room, bathroom, breakfast all larger than average and all clean. Service fine. Safe for solo female travellers but very sad location on an industrial site next to wasteland. Desk sells tickets for Documenta and free Documenta bus runs nearby over the ring road - but not a lot to do nearby.... More

La Strada is utterly mediocre and many elements of my stay there were quite unpleasant. The staff were extremely unwelcoming and downright rude at moments. Though the language barrier was of course a factor in this, the demeanour and attitude of the staff at reception left a great deal to be desired. Myself and my partner, like many others, visited... More

It's all about ones personal taste when it comes to design. Nevertheless I would say this aspect is way over the top in this hotel. Too much mirrors, bling/bling, and kitsch with an-out-of-date-modern-look. Rooms are very clean and well equipped and the beds are allright.So far for the interior. It becomes sad when observing the two live-musicians (singer/keybords-guitar) artists in... More

Stayed overnight. Chosen for easy access and late arrival. This hotel has a very sparkly surface, but the service and amenities are just average. The lobby has a very! loud and very lonely duo with live entertainment until very late at night, every night, but nobody listens. The noise can be heard all trough the ground floor and clashes badly... More

Only very average. Hotel bar is not worth visit. Food in the restaurant under level Of other 4* hotels. Rooms in the old part not 4* level with old beds and very old bathroom