We visited for the Christmas markets. The hotel is very close to a motorway junction and has free parking. It is a 5 minute walk to a tram stop. Trams are quite frequent (hotel will provide timetable) and it is E2.50 for the 20 minute ride to the city centre. Make sure you have coins - the ticket machines on... More

We stopped at the hotel as part of package coach break to the German Christmas Markets for 3 nights. Room was a standard double on the 5th floor. It was clean and nice. Towels provided by the hotel were ok. Heating in the room was abit unpredictable, which wasn't good when it was -1 outside. Beds were two single beds... More

I stayed here for two nights in December 2012 on business. I arrived on Sunday evening and was greeted by a friendly receptionist who spoke perfect English, which was good as my German is very rusty. My room was a standard double on the 4th floor with a full bathroom (bath with shower over) - I'm used to shower-only bathrooms... More

The location was great for a quick getaway on the Autobahn, but a little far outside the city. That being said, it was very easy to get the train in to the centre of Cologne, and took about 40 minutes. The hotel was pleasant and the rooms were good- the staff were very helpful. More

we chose this hotel because of it's proximity to the city via tram as we needed free parking for our mini-bus and good location for motorway acess. The tram line was only a 5 minute walk away and the tram took about 17 minutes to get into the city centre. The recpetion staff were friendly and helpful and the bar... More

Breakfast is fabulous! We have never stayed in a hotel where breakfast is so varied, original and tasty! The hotel is very clean, rooms are practical and well-equiped. Only thing that bothered me is the decoration with an auto-theme. But then, I'm not that fond of cars so I can imagine that other people like these ornaments. More

We stayed two nights in the Mercure. The hotel rooms are OK, spacious and clean, but a redecoration would add value to the hotel. The food in the hotel restaurant is good, however we had to wait too long and not many guests were present. More

We arrived late and the receptionist insisted the rate paid did not include breakfast. I had to show him my email confirmation to get his agreement. The rooms were not connecting, and each had 2 extra beds included - this made them very cramped. The location for our return to the US is ideal, as are the facilities. Breakfast is... More