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Novotel Koeln City

4.0 of 5
Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany (Altstadt-Süd)
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Novotel Koeln City
Ranked #28 of 279 hotels in Cologne
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579 reviews from our community

Traveller rating
    167
    306
    87
    13
    6
See reviews for
Families
224
 
Couples
122
 
Solo
46
 
Business
101
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Spartanburg, South Carolina
Top Contributor
103 reviews 103 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 16 May 2013

I spent 4 days here on a business trip and it was a good hotel but you need to make sure you ask for a non smoking room. My room had a faint hint of smoke but it wasnt bad enought for me to ask for another room. I didnt make the reservations or I would have asked for a... More

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Germany/UK
Top Contributor
69 reviews 69 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 May 2013

This was a business trip and the hotel was well-situated for that. In fact, the location would also be pleasant for a private trip as it is just across the road from the Rhine. The room was big enough, very clean, with good sound insulation. W-LAN was free (but I couldn't get it to work). There is an underground garage... More

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See 2 more reviews by Ian2109 for Cologne
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 April 2013

This is a no-frills 'does exactly what it says on the tin' hotel. Which is probably okay for most people, but I stayed her specifically because it says that it has a gym and sauna. Unfortunately the gym consists of a row of cardio machines that aren't plugged in and don't work properly. Plus the sauna is badly setup so... More

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hotel4you, Manager at Novotel Koeln City, responded to this review
2 May 2013

Dear Jasofitzo. Thank you very much for your direct feedback. We say sorry for the bad experience with your stay in our Novotel. Our target is a satisfied guest. We are very unhappy with the situation you are describe. We promise that we do everything to offer a bether service at your next stay. Best regards. More

cambs
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 16 April 2013

stayed here on a stag weekend and found it adequate for our needs. we didnt spend much time there to be honest,only to have a drink at the bar on our return from the days fun. it was clean,free wi-fi and about a 15 minute stroll into town so it was ideal in that sense,but the beds were pretty uncomfortable... More

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See 2 more reviews by dougill88 for Cologne
hotel4you, Manager at Novotel Koeln City, responded to this review
2 May 2013

Dear dougill88. Thank you very much for your direct feedback. We say sorry for the bad experience with your stay in our Novotel. Our target is a satisfied guest. We are very unhappy with the situation you are describe. We promise that we do everything to offer a bether service at your next stay. Best regards. More

Dundee, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 11 April 2013

I am a regular visitor to Novotel, both on business and holiday trips. Most are great, many are excellent and the level of service has always been commendable. Not so Koeln (Cologne) city. Poor service, which included being kept waiting for over 10 minutes with no staff to perform the check-in preceded a poor room,the first room we were directed... More

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Review collected in partnership with Accorhotels.com

hotel4you, Manager at Novotel Koeln City, responded to this review
2 May 2013

Dear Dundee. Thank you very much for your direct feedback. We say sorry for the bad experience with your stay in our Novotel. Our target is a satisfied guest. We are very unhappy with the situation you are describe. We promise that we do everything to offer a bether service at your next stay. Best regards. Holger Berg General Manager More

Bakewell, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 April 2013

I had never visited Cologne before and decided to stay near the city centre. As t was the Easter holiday there were plenty of places to park near the hotel at no charge or you could use the hotel car park. The hotel was clean the staff helpful and the accommodation of a high standard you would expect in Germany.... More

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hotel4you, Manager at Novotel Koeln City, responded to this review
12 April 2013

Dear geoff h. Thank you very much for your feedback. Nice to read that you enjoyed your stay with us. Kind regards More

Canton, Ohio
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 March 2013

Stayed here for one night while visiting for a concert. Good price, good location. The Christmas Market was going on at the smae time and was a short 5 min walk away. The hotel staff were extremely friendly and helpful. Also, the hotel had a very good dinner buffet for a resonable price.

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See 3 more reviews by YouAreHere_X for Cologne
hotel4you, Manager at Novotel Koeln City, responded to this review
12 April 2013

Dear YouAreHere_X. Thank you very much for your kind feedback here. Nice to read that everything was fine. Kind regards from Cologne More

Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 March 2013

Excellent location , walking distance from restaurants and attractions.The breakfast is excellent but expensive (Euro 17,00 per person) but everything has good quality. The wi-fi services also should be included in the daily rates , and they charge Eur 9,00 per day for the access.

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See 4 more reviews by EduardoS4 for Cologne
hotel4you, Manager at Novotel Koeln City, responded to this review
12 April 2013

Dear Eduardo. Thank you for your feedback here on this site. Nice to know that everything was fine. Greetings from Cologne More

nj
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 18 March 2013

Stayed 4 nights for a very pleasant stay. All staff were smiling, friendly and pleased to assist. Room was clean and quiet, simple and basic but good comfortable size especially for Europe. Price was reasonable. Just 5 minutes from center and 10 minutes to Messe although they informed me transportation was nearby but the weather was not cooperating. Had 1... More

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Santiago, Chile
2 reviews
4 of 5 stars Reviewed 3 March 2013

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Review collected in partnership with Accorhotels.com

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Additional Information about Novotel Koeln City

Also Known As:
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Cologne
Cologne Novotel
Address: Bayenstrasse 51, 50678 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Süd
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotels in Cologne
#16 Luxury Hotels in Cologne
#23 Business Hotels in Cologne
#25 Best Value Hotels in Cologne
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Koln City is located right on the Rhine River, close to the Old Town, the famous cathedral und several museums. Modern design and comfort characterise our 221 spacious rooms and seven meeting rooms. Explore the trade fair city or take it easy in the courtyard of our restaurant. Total relaxation awaits you on the 5th floor of this 4 star hotel where you can enjoy our gym overlooking the Rhine or a quiet moment in our sauna. ... more   less 
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Novotel Koeln City
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