This hotel had very friendly and helpful staff who went out of their way to help me with my requests. I was happy that they lent me a bicycle so that I could cycle into cologne central along the river Rhine (about 20km but a beautiful ride). Although the hotel is not in cologne central there is sufficient transport and... More

I made the reservation before reading the reviews on Tripadvisor and was a little scared after I found them before I could enter the hotel. However, my impression of this hotel is ways better than the other reviews seem to let expect. The directress is a friendly and debonair lady, always busy but even helpful by giving information or, if... More

Our travel agency booked two nights stay at this hotel because there was no other available in Cologne. The very same night my colleague and I checked in, we told the receptionist that we were not staying two nights but one, since our meeting was shortened. The following morning, after having spent the night in a overpriced (155 EUR!!!) tiny... More

My travel agent booked 3 nights at this hotel and we canceled after I had a room at my first choice (Zur Quelle - which was excellent) more than a day out as stated in the cancellation policy and they charged my credit card 80% of the 3 nights anyway saying their policy on that particular week was a ridiculous... More

This is an overpriced, noisy, smoky place with a misleading name "Art of comfortableness" . . . wish it would have been just a bit comfortable. For $ 75 Euro (100 dollars, there was a fair and heavy price gouging going on) I got: Confusion at check in (could not find my reservation in a place with only 17 rooms!),... More