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Gran Melia Don Pepe

5.0 of 5
Jose Melia s/n, 29600 Marbella, Spain
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Gran Melia Don Pepe
Ranked #17 of 80 hotels in Marbella
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355 reviews from our community

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Date Rating
shrewsbury
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 8 May 2013 via mobile

This is our second visit to this hotel this year. We love the hotel the staff the position. We made our reservation on the melia web site as normal but was very dis appointed to find the roof off the indoor pool and that it was being completely re furbished and closed . I think that it will be closed... More

Was this review helpful? Yes 3
See 3 more reviews by bingley for Marbella
Lluis Miquel G, E-Guest Experience at Gran Melia Don Pepe, responded to this review
11 May 2013

Dear Bingley, We would like to thank you for choosing our Gran Meliá Don Pepe for your last stay in Marbella, as well as for taking your time to post your comments in this important web in order share your valuable opinion with other web users. We do apologize for the disturbances caused during the works. As explained we had... More

London, England, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 7 May 2013

Great location just 10 mins walk from the centre of Marbella along the lovely beach walk way. Spacious and inviting pool area with lots of grassy areas for kids to play. However the pools were FREEZING (typical in Spain though as no one seems to heat pools in Spain) so neither us nor our kids could actually swim. A shame... More

Was this review helpful? Yes 1
See 4 more reviews by Michelle M for Marbella
Lluis Miquel G, E-Guest Experience at Gran Melia Don Pepe, responded to this review
11 May 2013

Dear Michell M. First of all we would like to thank you for taking the time to tell us about your experience at the Gran Melia Don Pepe. We do apologise for your coment about our check in procedure, we do our best to prepare everithing necessary before the guest arrival. As you know by law we must take all... More

Norwich, United Kingdom
1 review
2 of 5 stars Reviewed 6 May 2013

Very Disappointing! No relaxation. After booking the holiday months ago we were surprised that nobody informed us of the refurbishment programme. Week 1: Grass by pool removed and decking laid. (Constant noise of saws cutting the wood) Week 2: Re-thatching of roofs. Hammering and nail air-gun used constantly. Week 3: Renovation of indoor swimming pool. Woken at 8.30am each day.... More

Was this review helpful? Yes
lincolnshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 May 2013

What a disappointment our second visit was to the Don Peppe, we visited last July and decided we'd come for a long weekend. We arrived on Thursday to find the indoor pool was being demolished, no mention of this on booking or we would have booked another hotel. Worse than this we had said to family it was a lovely... More

Was this review helpful? Yes 3
Lluis Miquel G, E-Guest Experience at Gran Melia Don Pepe, responded to this review
11 May 2013

Dear Mr Leemap1, First of all we would like to thank you for choosing our hotel for your recent visit to Marbella and for sharing your opinion with other travelers in Tripadvisor Website. We are very concerned about your comments. As you know the feedback we receive from our guests are of invaluable assistance. They allow us to identify and... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 26 April 2013

I was impatient to see how the renovation has transformed this traditional old melia, very well located in marbella. I am very disappointed by almost everything. It is supposedly a beach hotel but they actually have let a company managed their beach restaurant which is overpriced for a very boring menu and they charge the hotel client for the lounger... More

Was this review helpful? Yes 2
SaadA691, E-Guest Experience at Gran Melia Don Pepe, responded to this review
28 April 2013

Dear Joker37, On behalf of myself and all the staff at the hotel, I would like to thank your for choosing our Gran Melia Don Pepe for your stay, as well as taking the time to send your opinion. We are very concerned about your comments. As you know the feedback we receive from our guests are of invaluable assistance.... More

Poole
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 25 April 2013

Having recently returned from a superb week at the Don Pepe we're eager to book again. We treated ourselves to the Red Level experience and it was worth every penny from Maria's warm greeting on our arrival to the super complimentary Red Level Lounge where one could obtain food and drink all day. Not to mention our complimentary champagne cocktail... More

Was this review helpful? Yes 3
See 2 more reviews by Travelcritic30 for Marbella
SaadA691, E-Guest Experience at Gran Melia Don Pepe, responded to this review
29 April 2013

Dear Mr. Travelcritic30, On behalf of all the team of The Gran Meliá Don Pepe, thank you very much for giving us the esteemed opportunity of serving you during your stay in Marbella and for taking the time to share your feedback. It is very much appreciated to read such a good comments. We are really proud that you had... More

Dingwall, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 April 2013

This is a great hotel with very attentive staff. We were BB and was the best breakfast experience ever! The sea view rooms were a bit small but lovely and clean. This is a proper old school 5 star hotel. I would defiantly go back.

Was this review helpful? Yes 3
Lluis Miquel G, E-Guest Experience at Gran Melia Don Pepe, responded to this review
20 April 2013

Dear Robsti, On behalf of all the staff of The Gran Meliá Don Pepe, we would like to thank you for sharing your kind opinion on Tripadvisor Website. When we read a comment as your we can just thank you for being our guest. We will be more than pleased to share your comments with the rest of the team.... More

Uppsala, Sweden
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 April 2013

This is a trully great hotell, with all facilities you might need, including a (really) warm pool, gym, a variation of restaurants etc. A specific mention should be made of the tennis pro, Mr Ernesto Arrigo, who gave fantastic lessons for all the familly (including a four and a seven year old son) as well as for myself who previously... More

Was this review helpful? Yes 3
Lluis Miquel G, E-Guest Experience at Gran Melia Don Pepe, responded to this review
20 April 2013

Dear JohanO935, First of all we would like to thank you indeed for having taken some of your valuable time to send us your opinion. We really appreciate your positive comments, do not hesitate that we will share it with our tennis instructor Ernesto, who will be so happy to know that he reached a good quality service and guest... More

london
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2013

My wife and I stay here regularly . We prefer Puenta Romano however there is so much more close to this hotel . The Cappuccino Cafe opened about 18 months ago on the beach front , which is great for a coffee or a drink , it is always busy and great for people watching . Also Cafe de Ronda... More

Was this review helpful? Yes 2
See 2 more reviews by phillip g for Marbella
Lluis Miquel G, E-Guest Experience at Gran Melia Don Pepe, responded to this review
20 April 2013

Dear Phillip g., In the first place, we would like to thank you for choosing us for your stay in Marbella. And we would also like to thank you for having taken some of your valuable time to share your experience with the Tripadvisor Community. We are very happy to know that we were able to make your stay enjoyable... More

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 April 2013

Just left a 5 night stay here to get away from the cold in the UK and this hotel did not disappoint. We opted for a sea view room (note it's not with the extra money just for a balcony a couple we met who have been 5 times always stay in the land facing rooms which are bigger and... More

Was this review helpful? Yes 3
Lluis Miquel G, E-Guest Experience at Gran Melia Don Pepe, responded to this review
20 April 2013

Dear Mr. Matthew W, First of all, thank you for having taken the time to leave a comment about your experience in our hotel Gran Meliá Don Pepe. It is of relative importance for us to know what your impressions were whether satisfactory or not, so we can constantly enhance your expectations. We are delighted to be informed that you... More

 
 
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Additional Information about Gran Melia Don Pepe

Also Known As:
Gran Melia Don Pepe Hotel
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella
Address: Jose Melia s/n, 29600 Marbella, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Marbella
#9 On the Beach Hotels in Marbella
#11 Luxury Hotels in Marbella
#18 Family Hotels in Marbella
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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