we staying in this hotel in August 2011.
Hotel was full of guests and visitors to their guests
During your stay, we've never been able to dine in the hotel - every day there were some - the receptions, weddings or banquets - in principle - it's not a problem - because 5 minutes - Puerto Banus - the place...
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Located a few Km west of Puerton Banus, the hotel is suited to anyone with a car -- a bit off the main routes otherwise. The ongoing roadworks at San Pedro (as of January 2012) makes getting to the hotel a bit of a series of detours, but this should ease when the work is finished (hopefully this year).
The...
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Dear Guest,
We would like to thank you for the time spent writing your comments about your stay in our Hotel. It is very important for us to know all your impressions and suggestions in order to improve our services and facilities.
Regarding your comment about the Hotel location, it is true that the road to get the Hotel is...
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We stayed over Christmas. Checked in Christmas eve. The hotel room was adequate. Clean but in need of repainting.
The location is beautiful because it's on the beach. However, finding it is another matter. Due to the major roadworks. If you go, head to San Pedro and continue along. There is a petrol station on the right and in front...
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Dear Guest,
We would like to thank you for taking the time to share with us your thoughts and impressions regarding your stay with us. Thank you for choosing us for such special occasion as Christmas!
We are aware of the situation regarding the roadworks and we can only hope it would soon improve for the better. In the meantime...
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I have stayed for 2 weeks here in February, on business. From the start, I must say this is a summer hotel which works well in winter too.
+ The room was very large, with nice custom furniture and great view towards the golf course and the sea.
+ The bath was everything you would expect in a 4* hotel....
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Dear Guest,
We would like to thank you for taking the time to provide us with your very complete feedback. It is really nice you took your time back home to write all the things which strike you the most during your stay with us.
It is thanks to Guests like you that we can improve each day a little...
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The hotel was clean, quite and had very helpful staff. The food was delicious and good value for the area. The hotel is situated on the beach so it is a stunning location.We had a very relaxing break and will definitley be returning soon.
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Dear Guest,
First of all we would like to thank you for taking the time to provide us with your feedback regarding your stay with us.
We are very happy to learn you enjoyed our facilities and that you were satisfied with our service.
We look forward to welcome you soon in the near future; please do not hesitate to...
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Probably one for the better locations if you want the beach near Marbella. Big problem it has is that there are many road words around the area and have been for a couple of years. This means that finding the hotel is nigh on impossible sometimes. In a way you can't blame the hotel as I am sure they have...
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Dear Guest,
We would like to thank you for the time spent writing us your comments about your stay in our Hotel.
We appreciate your kind comments about our Breakfast room and staff. We are very proud of their work.
Regarding your comments about the internet, we would like to inform you that we can guarantee the Wi-Fi connection in...
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We travelled as a group of friends as we were celebrating a 40th birthday. The hotel was chosen as some friends live nearby and we couldn't have been happier with the choice. The views were stunning and rooms were spacious and well equipped,with very comfy beds. The breakfast was fantastic,high quality,with lots of choice. The pool area was great but...
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Dear Guest,
First of all, we would like to thank you for the kind comments about our Hotel rooms and facilities.
Your opinion is very important for us to help us improve our services and facilities every day.
Do not hesitate to contact us for any requirement or in case you need assistance to book in our Hotel. We will...
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This hotel will be our place to be for the third time on a row now. We are very happy with its location and service for our annual golftrip.
First visit was troubled by hotelstaff stealing money from our room. The case was taken very seriuos hotelmanagement and with help form the cctv recordings the thief could be arrested and...
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Dear Guest,
First of all, we appreciate your kind comments and impressions about your stay at our Hotel. It is very important for us to know you had enjoyed our rooms and breakfast area.
Regarding your comments about the incident you had last time, we are happy to know it was properly solved .The Management is very serious about this...
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I cannot understand why a hotel of this grade in a secluded location cannot provide tea & coffee making facilities in rooms.
Went to reception having awoken early and requested a pot of coffee only to be told "the bar is closed"; very poor!
No room service option available, but surprise surprise an expensive mini-bar in the room.
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Dear Guest,
First of all, thank you very much for taking the time writing us your comments about your stay in our Hotel.
We deeply regret to know that we did not meet your expectations in regards with our service.
It is true that we do not have tea & coffee facilities in our rooms, but we have a Room...
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Terribly far from almost everything but the sea. But the beach is really dirty, so... It surely not deserve a difficult 30 minutes drive from Marbella. Even the taxi is expensive. We had lunch there because we found the location nice but this was a horrible mistake. The service was so slow that we could share our bad impressions with...
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Dear Guest,
First of all, please accept our most sincere apologies for any inconveniences you may had during your stay in our Hotel.
Regarding your comments about our location, it is true that due to the works on the main road it is a little difficult to find us, but this makes our Hotel different from others due to our...
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