This hotel is my operational centre when I'm in Bilbao. Everything is perfect and the people working there are the highest level you can find in a 4 stars hotel. Clean, comfortable, good location and the kindness of the staff and professionalism is the best

We just stayed for one night. So this recommendation won´t go into detail very much. The hotel itself has a nice location not too close to the centre, so that you can sleep very well without almost any background noises. The room wasn´t too big but we definitely had enough space. All we have to remark negatively is that the... More

My stay was comfortable, but the hotel does not live up to its four star rating. It's clean and quiet, and the hotel staff are accommodating. The public transport outside is convenient, as the hotel us far away from major sights. However, like other reviewers mentioned, the beds are uncomfortable, the a/c barely worked for us - in a heat... More

A hotel which is just of the center of town. However, the green tram starts outside the entrance. The green tram goes along the river (including Guggenheim) to the old town. The rooms are rather small, but clean and comfortable. There is free internet in the lobby and parking in the basement. The staff at the reception is very helpful.

I've stayed here twice (first time in January 2011), both times with friends who were flying out early the next day. The location is good: it's a 15 minute walk to the bus terminal, and the rest of the city is also easily accessible by foot for those who are walkers (for non-walkers, metro and tram lines are nearby). Rooms... More

Had a discounted weekend rate, which made us book this business-style hotel on busy main street. Clean, useful wi-fi and good base. Good location - easy walk to Art Museum and walk or bus to Guggenheim or Old Town. Very helpful staff. Restaurant not cheap but good quality. Supermarket nearby. Subterranean parking is €20 a night - too much for... More

We stayed here for two days. The front desk staff speaks English, which was a help. While the check in person couldn't muster a smile to welcome us, we won't hold that against the hotel. The non-smoking room we had faced the street, and was a bit noisy in the early evening, but everything quieted down nicely later. Well supplied... More

Stayed here for 5 nights. Its a fine hotel to stay in. Room lovely and large and spotless and very quiet. Staff very friendly and helpful. They will give you a map of Bilbao, but go to the i tourist information office and get a larger copy for free if your sight is not good! You can walk everywhere from... More

Very good and confortable hotel, not close to the old town. Professional staff, clean rooms, wi fi internet in the rooms.