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All 23 Vitoria-Gasteiz hotels »

Silken Hotel Ciudad de Vitoria

4.0 of 5
Portal De Castilla 8, 01008 Vitoria-Gasteiz, Spain
Hotel amenities
4.0 of 5 stars 106 Reviews
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106 reviews from our community

    Trip type
Traveller rating
    44
    48
    11
    0
    3
Date Rating
Garzagul
Brussels
Top Contributor
117 reviews
18 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

In a very central place in Vitoria, close to the best restaurant in town ( IKEA, see other review) this Silken group hotel offers all expected amenities: Large rooms well furnished, very cozy bar, enjoyable breakfast and any other possible service More

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Philippe0001
Benahavis, Spain
Senior Contributor
23 reviews
7 helpful votes
3 of 5 stars Reviewed 14 February 2012 NEW

I stayed one night at the Silken, Vitoria-Gasteiz, hoping to get a good night sleep but was quite disappointed. The hotel is rather run down and it surely does not deserve its 4-star rating. The windows did not close properly, letting cold and noise get in (fortunately, however, the heating worked well). The Wifi connection was very slow, to the... More

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PtePops
Barcelona
Senior Reviewer
9 reviews
2 helpful votes
4 of 5 stars Reviewed 12 January 2012

This remains our primary hotel when visiting Vitoria (we come here 5-6 times a year) - easy walking distance from the town center, reliable Silken service, excellent breakfast, decent pricing, comfortable rooms. But as is so often the case, maintenance is a little lacking. Window curtains were grey with dust, woodwork worn in the lobby and elsewhere. Small things that... More

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MarkHEdinburgh
Scotland
Contributor
17 reviews
2 helpful votes
5 of 5 stars Reviewed 16 November 2011

We go to Vitoria every year to visit friends and always stay here, some of the staff remember us! Don't worry if your Spanish is a bit rusty, the reception staff speak English. The rooms are well appointed and modern, breakfast is good, but expensive, the bar is a great place, but is also expensive. There is an underground carpark... More

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Charleshutton
London, United Kingdom
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 2 October 2011

My wife and I stayed here for one night whilst travelling home from Southern Spain. We were tired after a very long drive and decided to forego a more prestigious restaurant, of which there are several in Vitoria, to eat in the hotel dining room. Imagine our surprise when we were treated to as good a meal as we had... More

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Dane-in-Tanzania
Dar es Salaam
Contributor
17 reviews
4 helpful votes
4 of 5 stars Reviewed 18 August 2011

I stayed one night at Silken Hotel Ciudad de Vitoria with my boyfriend in August 2011. Our primary reason for visiting Vitoria was to dine at Zaldiaran, Vitoria’s 1-starred Michelin restaurant (fabulous and not-expensive 10-course tasting menu – my warmest recommendations!) and we hadn’t expected much of the town itself. But Vitoria turned out to be a nice little gem... More

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PeteB1952
Sydney, Australia
Contributor
14 reviews
2 helpful votes
5 of 5 stars Reviewed 21 July 2011
1
person found this review helpful

......which is hard to find in Europe - most European 4* hotels would struggle to get 3 stars in Asia. This hotel thoroughly desreves its rating. From the friendly checkin (good English), the good sized room, the facilities and appointments in the room, and the general service level, I can only praise the establishment - and the room rate was... More

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manxman25
Port Saint Lucie, Florida
Senior Contributor
35 reviews
10 helpful votes
4 of 5 stars Reviewed 16 May 2011

We stayed 2 nights at Cuidad Vitoria. The hotel is just a short walk from the cent6re of town. The girls on reception both spoke English and were extremely helpful. We ate breakfast here each day as the breakfast buffet is very reasonable (16Euro) and the choice of hot and cold foods will keep you going most of the day.... More

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Triper_07
Paris, France
Top Contributor
56 reviews
44 helpful votes
1 of 5 stars Reviewed 23 March 2011
2
people found this review helpful

The hotel is not a bad one although there are much better options. The covered patio in the midlle makes it very noise if ther is an event as was the case during our stay. But what is horrible in this place is the computers system they use and how the staff handle the incidences. Just some examples. The first,... More

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Itxaropena
Dublin
1 review
1 of 5 stars Reviewed 25 December 2010

I made a booking to stay at Silken Hotel Vitoria at the 27st of December 2010.I was really upset because my flight was cancelled from Dublin to Barcelona due to the snow.I rang the hotel 3 days in advance to cancel the booking and I was told that because cancellation policy is 7 days my credit card is going to... More

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Silken Hotel Ciudad de Vitoria Also Known As

  • Silken Hotel Vitoria Gasteiz
Address: Portal De Castilla 8, 01008 Vitoria-Gasteiz, Spain

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