The staff was very friendly and helpfull; the hotel is situated in the center and a car is not needed; you can walk to the shopping areas, the cathedral and restaurants. The rooms are not largely sized but convenient and clean: the bed is good, free wifi, no noice from neighbouring rooms, No noice from the street either. A good... More

Very nice hotel, friendly staff, and really near to city center. The restaurant had outstanding service, the food was excellent and reasonably priced. All in all a very pleasant stay in a lovely city. We will certainly return.

We have been a couple of times at this hotel to visit relatives in the city. There are standard and superior rooms, but being in both of them the only difference is that the superior rooms are on the upper floors. Rooms are good size, comfortable, with free wifi and the area is quiet specially at nights and very central.... More

Supposedly this is the best hotel in town. Placed in front of the civil registry office, my husband and I spent our wedding night there. We stayed at the executive floor room No.407, not too spacious but okay. Of course the standard is so different between 4 stars hotel in vitoria and in Bali. But honestly I dont think this... More

I liked the hotel.It was easy to find with the satnav.You can unload right outside before you find paking nearby ,or do what I did and drive straight into the secure underground paking the hotel offers for a small extra charge. The hotel is quite big,and part of a chain,so no personal touches but instead it offers a slick check-in... More

Arrived for a one-night stopover in the pouring rain but able to park for unloading outside the front door. Check-in seamless and room on third floor was pleasing, airy & clean. The Silken Hotel is nicely situated about 300 metres from the cathedral, beyond which is the old town. It being a Sunday, the hotel restaurant was unfortunately closed for... More

I stayed in this hotel for three nights. I enjoyed my stay. The hotel is confortable, quite centrally located. The room was big enough,the bathroom well equiped. Very calm at night and even in the morning, no noises from the street nor from the other rooms. Nice and efficient staff. Free wifi ( a bit too slow ). Paying fitness... More

Our first visit to the Silken chain will not be our last. we got a great deal online and were bowled over with the luxury and service. The desk gave us a recommendation for a terrif nearby restaurant open on Sunday night. We were real pleased.

General A lovely hotel framed in a classic façade and convenient location to explore the city. Convenient parking under the hotel with direct access to the lobby and rooms – also a reasonable price. 4/5 Check-in/out: Excellent and efficient process. 4/5 Room: Nice bright room with tasteful modern but calm décor. Extremely comfortable bed and well laid out bathroom. 4/5... More