The staff is extremely rude, oh my GOD! I never met such a people before in other hotel!! They do not care about the guests..if you have any issue you are totally ignored. The hotel and the location is only ok! More

I booked this hotel on Booking.com. It was clearly writen free cancelation + no deposit, no charge ect ect and then when I booked the hotel they charged my credit card without my authorization! When I called the hotel twice the staff was rude and helpful and they did not understand how serious the situation is. I still do not... More

After spending our 4 Xmas and new in las palmas., this is the worst hotel we have stayed in. The reception was cold and very unfriendly. The restaurant for dinner was cold unwelcoming an food cold. Reported to quality service manager but not interested. Waste of money for hb do not book hb. Overall had no atmosphere whatsoever and could... More

A very clean and comfortable hotel. Room looked just like the picture. We had bed and breakfast, breakfast was good very with a reasonable choice. I must say they had the best bacon I have seen in a Spanish hotel. The pool is on the roof top and very small. The location is excellant in that it a few metres... More

If you are looking for a hotel in Las Palmas, then this is one to consider. The problem with hotels in the city is that most are old, but this is not the case with Hotel Cantur. Everything looks new, the decoration is tasteful, the beds and pillows are great and the room and common areas are kept very clean... More

I was booked in here for a period of one month while working in Las Palmas. After the receptionist informed me that my agreed rate had been increased by 25%, and that they wanted me to pay for my entire stay on arrival, I went to the AC Gran Canaria instead. If you like surprises, bad ones, then this is... More

WORST SERVICE I'VE EVER ENCOUNTERED! Rooms and hotel was ok, but the staff was extremely rude. The charged my credit card double for my room, and when i tried to contact them by phone and email no one cared to answer. Had to actually travel to the hotel to get anyone to listen, and when I did, the lady in... More

All in all, this hotel is OK. Advantages: Close to beach, decent rooms, clean, and staff tries to accomodate. Nice sunning area on roof and pool. Free Internet in room if you bring your computer. FAST! Disadvantages: Maid was upset when we asked to change towels for clean ones, breakfast is abundant but low quality items (freid eggs saved teh... More

My girlfriend and i was supposed to stay 4 nights, but left after 1. I found this place noisy, and the rooms uncharming. The restaurant serve very average food, and the service level is low. The location itself is nice. In reception the service is okey. More