209 Reviews
Travellers' Choice® 2012 Winner
Relaxation & Spa
This was easily the loveliest hotel stay I have ever had. Staff were delightful, calm, professional and helpful. Never obtrusive but always discreetly on hand to assist. The Spa facilities were lovely and tranquil, a perfect place to find yourself in. Room size is great, lovely views, quiet. Would have preferred a proper double bed, but thats survivable. This is...
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Dear guest:
We are very glad to hear that you have enjoyed your stay at Hotel Botanico.Our staff works to give to our guests the best service and quality. We will take in consideration your observations about the double beds, so your next stay will be more confortable.
Best regards,
Hotel Botanico & The Oriental Spa Garden
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Amaising place, amaising view, amasing hotel.
I found myself like at home there.
Will defo go back.
Staff extremely helpfull. Amaising breakfast..
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Dear guest:
Thank you very much for your kind contribution, we work to give to our guests the best service and quality. We are proud that you have felt at home and we believe that your opinion will encourage the rest of the Tripadvisor community to visit Tenerife.
Best regards,
Hotel Botanico & The Oriental Spa Garden
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We saw this hotel on our first trip the Tenerife and promised ourselves a stay there on our next trip. We were not disappointed. The quality of the hotel, facilities and food are excellent.
Whilst at the premium end of pricing for the Island, it represents good value, particularly in the context of other Leading Hotels of the World destinations....
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Dear guest:
We are very glad to hear that you have enjoyed your stay at Hotel Botanico. We are very proud about having reached your expectations, our main objective is to make your stay an unforgettable moment. We believe that your opinion will encourage other travelers to visit the our hotel. It would be a pleasure to to see you...
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This hotel is an excellent place. This is the bottom line. Friendly and very caring staff, an fantastic (!!! and I mean it) breakfast buffet, nice, spacey rooms with balconies and nice views. Rates are OK, good value for money.
The beds need some work ... they kind of slip apart (two single beds put together).
But its maybe more...
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Dear guest:
Thank you very much for your contribution. We will take in consideration your opinion and we will try to improve our service thanks tou your observations. It will be a pleasure to see you again enjoying of a relaxing stay
Best regards,
Hotel Botanico & The Oriental Spa Garden
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This is our second visit to the Botanica. We were only able to spend 2 days here in Nov 2010 but vowed to come back because we loved it so much. Now in January of 2012 we are enjoying an even better view of the beautiful gardens, swimming pool, and Mt. Teide. Our private balcony has comfortable chairs and little...
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Dear guest:
Thank you very much for your comments. We are very proud of all our staff, we try to make of each stay at Hotel Botanico a unique experience and where relaxation is the whole concern. It will be a pleasure to see you again as soon as posible.
Best regards,
Hotel Botanico & The Oriental Spa Garden
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My Husband & myself stayed here for Christmas 2011whilst the hotel is lovely from the excellent rooms,reception areas & the restaurants I would suggest the following: from the reviews I read on Trip Adviser before I booked I was most impressed but what the reviews fail to reveal is the the majority age of clientèle is elderly so not much...
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Dear guest:
Thank you very much for your contribution, it will help us to improve in so many aspects. We will inform better about the free shuttle bus service to the centre, thanks to your comment. It would be a pleasure to see you and your husband again and have another opportunity to reach the expectations you deposit on Hotel...
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Anyone wishing to enjoy a fabulous hotel in a beautiful location will not be disappointed by the sumputous Hotel Botanico in Puerto de la Cruz. Fully deserving of its' 5 Star Grand Luxe rating, the facilities are second to none and the exceptionally polite and friendly staff do everything possible to ensure their guest's expectations and wishes are fully met....
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Dear Zara:
Thank you very much for your kind contribution. We really appreciate your opinions of our hotel and your detailed description of the fantastic offer of Puerto de la Cruz. We hope your opinion will encourage the rest of the Tripadvisor community to visit the north of Tenerife and stay at Hotel Botanico. It would be a pleasure to...
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My wife and I stayed for a week before Christmas on a trip put together for us by Escape Travel who are part of Co-op Travel.
The hotel is modern and comfortable. The staff are pleasant and helpful. The gardens are great with koi carp and a couple of black swans. There’s a huge Spa complex with it’s own garden...
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Dear guest:
Thank you very much for your kind contribution, we work to give to our guests the best service and quality. We hope your opinion will encourage the rest of the Tripadvisor community to visit Tenerife and choose your proposal to enjoy of our wonderfull hotel.
Best regards,
Hotel Botanico & The Oriental Spa Garden
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Spent a week in pre Christmas .Overall impression. Excellent.Would particularly mention the reception.Always helpful.Spa.Highly qualified staff. Beautiful interior.The Lobby bar High qualiti .entertainment,but few people.Italian resturant Service high level.Breakfast.One of the best selection i have ever seen.The garden-A Oasis
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Dear Jan:
We greatly appreciate your comments about our hotel and we hope your opinion will encourage the rest of the Tripadvisor community to visit Hotel Botanico. We are glad that the service offered has been to his liking, we are very proud of our Oriental Spa Garden and of all of our workers, we try hard to offered the...
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This hotel is extremely comfortable and relaxing. It offers large and quiet rooms, spacious public spaces (the halls, the 3 restaurants, the bar) as well as first class services and a warm full atmosphere. Its unique features are the magnificent gardens (with a lot of different tropical trees and flowers, a pond and the swimming pool), the free access to...
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Dear Eliane:
Thank you very much for your kind contribution, our goal is to offer best and most personalized service. We hope your opinion will encourage the rest of the Tripadvisor community members to visit Tenerife and enjoy The Hotel Botanico service. It would be a pleasure to see you and your family again soon.
Best regards,
Hotel Botanico &...
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