Good very central location, which on the other hand means that there is no possibility to arrive with car/taxi/bus. The worst was the location of the room, namely 1st floor, which meant, that the terrace was like a roiofless prison, but still there was a possibility to ogle to the terrace and to the room from pool area which was... More

We've just got back from spending Xmas and new year at the Marquesa.we booked it as we couldn't get into the Monopol next door.Great location,beautiful old building,sadly the traditional rooms were not used to the hotels best advantage.There is no comfortable lounge area yet there is a wonderful large empty room on the first floor over looking the square,we thought... More

Having been to Puerto De La Cruz a couple of years ago we saw this hotel and said next time we come here we are going to stay there - and we did. Bedrooms - checked in and given a twin in the old part of the hotel, when queried Reception did give us a double in the new part... More

Spent a week before Xmas 2011 in this hotel and was pleasantly surprised. Chose this hotel based on the fact that it is no "Sheraton or Hilton" but has true Spanish character to it. And this was exactly with this hotel offers: very nice, rustic surroundings, lots of flower arrangements and old paintings. Also very clean and tidy kept. Hotel... More

Had a superb week in October, staying at the Marquesa. The room was cleaned daily, the staff were very helpful and friendly, and the food was varied and plentiful (the Canarian dishes were the best). We had a room overlooking the square, which gives an excellent panoramic view over Puerto and the mountains behind. The hotel had live spanish music... More

If you are looking for somewhere to escape the winter weather without breaking the bank, this is a great spot. We were looking to avoid the busy resorts in the south and Puerto de la Cruz is a lovely relaxing town for wandering around both day and night with spectacular waves crashing around that just mesmerise you! Clearly an area... More

The hotel is very old and picturesque, right in the heart of the town, very close to the sea. The food was good, rooms were kept clean and service generally was very good. The 'road' at the front of the hotel was pedestrianised during the daytime so very safe for children. We had a balcony room overlooking the square opposite... More

don't expect five star this is a three star as in most spanish resorts a three star is what it is .we found the hotel staff very helpful and coudnt do enough to help ,we have a wheelchair and were told before we arrived it was ramped ,but the ramps were to narrow which caused us a few problems. The... More

For someone traveling with a prepaid half-pension package, this hotel is average. For people used to amenities like laundry service, air conditioning or hair-dryer, don't expect to find any. The hotel just offer enough for 3 stars. But, next issue matters. The terraza offers good food a la carte (maybe a bit above average). And there is a band playing... More