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All 82 Puerto de la Cruz hotels »

Marquesa Hotel

3.0 of 5
Calle Quintana 11-13, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
3.5 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveller rating
    13
    39
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Date Rating
jab163
Begelly, United Kingdom
1 review
1 of 5 stars Reviewed 15 January 2012

We have visited 19 countries and this is the 4th time we have visited Tenerife and we have never felt the nesessity to write a bad word about a hotel.Marquesa hotel forces this report.We arrived at this hotel after travelling for seven and a half hours.We went to the desk where there were two gentlemen,hereafter known as Moron 1 and... More

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AntsHelsinki_Finland
Helsinki, Finland
1 review
1 helpful vote
2 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Good very central location, which on the other hand means that there is no possibility to arrive with car/taxi/bus. The worst was the location of the room, namely 1st floor, which meant, that the terrace was like a roiofless prison, but still there was a possibility to ogle to the terrace and to the room from pool area which was... More

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AngieRay
United Kingdom
2 reviews
3 of 5 stars Reviewed 6 January 2012

We've just got back from spending Xmas and new year at the Marquesa.we booked it as we couldn't get into the Monopol next door.Great location,beautiful old building,sadly the traditional rooms were not used to the hotels best advantage.There is no comfortable lounge area yet there is a wonderful large empty room on the first floor over looking the square,we thought... More

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J099
Derby, UK
Contributor
11 reviews
48 helpful votes
2 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Having been to Puerto De La Cruz a couple of years ago we saw this hotel and said next time we come here we are going to stay there - and we did. Bedrooms - checked in and given a twin in the old part of the hotel, when queried Reception did give us a double in the new part... More

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ArjaOrvokki
Helsinki
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Spent a week before Xmas 2011 in this hotel and was pleasantly surprised. Chose this hotel based on the fact that it is no "Sheraton or Hilton" but has true Spanish character to it. And this was exactly with this hotel offers: very nice, rustic surroundings, lots of flower arrangements and old paintings. Also very clean and tidy kept. Hotel... More

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redcaruk
London, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

Had a superb week in October, staying at the Marquesa. The room was cleaned daily, the staff were very helpful and friendly, and the food was varied and plentiful (the Canarian dishes were the best). We had a room overlooking the square, which gives an excellent panoramic view over Puerto and the mountains behind. The hotel had live spanish music... More

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tedtrotter
glasgow
Contributor
13 reviews
10 helpful votes
4 of 5 stars Reviewed 25 November 2011
3
people found this review helpful

If you are looking for somewhere to escape the winter weather without breaking the bank, this is a great spot. We were looking to avoid the busy resorts in the south and Puerto de la Cruz is a lovely relaxing town for wandering around both day and night with spectacular waves crashing around that just mesmerise you! Clearly an area... More

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RubyPinky
London
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed 26 October 2011
5
people found this review helpful

The hotel is very old and picturesque, right in the heart of the town, very close to the sea. The food was good, rooms were kept clean and service generally was very good. The 'road' at the front of the hotel was pedestrianised during the daytime so very safe for children. We had a balcony room overlooking the square opposite... More

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mick k
derby
1 review
4 helpful votes
4 of 5 stars Reviewed 9 October 2011
4
people found this review helpful

don't expect five star this is a three star as in most spanish resorts a three star is what it is .we found the hotel staff very helpful and coudnt do enough to help ,we have a wheelchair and were told before we arrived it was ramped ,but the ramps were to narrow which caused us a few problems. The... More

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EduardoAbreu
Lisbon, Portugal
Senior Reviewer
7 reviews
6 helpful votes
3 of 5 stars Reviewed 22 September 2011
3
people found this review helpful

For someone traveling with a prepaid half-pension package, this hotel is average. For people used to amenities like laundry service, air conditioning or hair-dryer, don't expect to find any. The hotel just offer enough for 3 stars. But, next issue matters. The terraza offers good food a la carte (maybe a bit above average). And there is a band playing... More

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