Having read the recent reviews, we were worried about what to expect. However, when we arrived, we found the hotel to be mostly more than satisfactory, certainly the staff was extremely helpful and friendly. Our room was large and very clean with a separate entrance ‘hall’ which also accommodated the wardrobe. The bathroom was fine, and there was a handy... More

Stayed in this hotel in the first week in April. The hotel and rooms are very dated and tired, in need of redecorating. The all-inclusive buffet is not very good quality and the variety is poor compared to similar holidays we've been on. I wouldn't recommend staying here, but if you do Patisserie Bruno, opposite the main entrance, does good... More

My wife and I went to Tenerife for the first time in February for a bit of winter sun. The weather was changeable but always warm and we were able to sit by the pool every day.There were always plenty of loungers and parasols available. oour room was large and airy with an ample bathroom and a massive comfortable bed.... More

just back from a weeks holiday here. good 4 star standard hotel. lovely big bedroom with sea view . Very clean hotel with a friendly efficient staff. The food is good , excellect salads and fruit, but menu predictable and meat dishes typical buffet fare. The pool and deck area was fine with plenty seats . The bar is comfortable... More

God service, quiet and very pleasent stay. Very clean and friendly staff. Cheap price. I recommend it. The food is not good so we decided to eat out. The pool areas and gardens are wonderful. A fantastic place to relax and enjoy with family

As title says this was our 3rd visit to Puerto de la Cruz for a bit of winter warmth. Note warmth not sun - this is the north of the island. having stayed here before we knew that the rooms whilst large and clean are slightly dated and are now beginning to show their age. The room we were given... More

When initially selecting my stay in Tenerife I wanted an all-inclusive hotel that was reasonably priced and had good Trip Adviser reviews. Based on the amount I wanted to spend it soon became obvious that these two criteria were largely incompatible, however I settled on the Gran Hotel Turquesa Playa as seemed to be the best of a bad bunch.... More

We were all inclusive, A truly spacious hotel with all amenities, we had a lovely room on the ground floor and it was very quiet, food was excellent with a wide choice. Good choice of beers, wines, spirits and cocktails.Live entertainment is not on every night, this we felt is a good idea because it was nice to have some... More

We stayed at the turquesa playa 3rd jan 2013 to 10th Well what can i say, after reading the reviews before we stayed, i was a little disappointed, on our arrival from start to finish we couldnt really complain about anything, the food was lovely and had a good range of choices, the pool was very cold and the entertainment... More