Just back from a week here. the whole place is very clean and the people are always very helpful.. we had a one bedroom apartment. 501, on a corner, which was very spacious.. A huge balcony with viws of Tiede and of the ocean. It is opposite a great supermarket for all your food reqirements. Free WIFi in the lobby!... More

I am very suprised of hospitality and kindness. If you go there you will find a big apartments,very clean and personal in the reception desk will help you if you need something..change the room on example if you want to have more sunshine in the balcony. Nice lokacion in the center infront of big shopping center, near the beach..

Just had a fabulous week at Alta Apts. 2 couples, 2 b/room apt. Superb! Plenty of room, VERY clean, towels changed daily if required, kitchen fully equipped, good sized balcony which included towel rail, table and chairs for 4. Staff excellent, always ready to help at any time. Snack bar on site which served good food( try the sausages and... More

Why do people just go to the south of Tenerife? The North has so much more to offer, and we have just come back from another 2 weeks at the Alta Apartments in Puerto de la Cruz and had 2 weeks of fantastic weather, even hotter than the south! Trips to Loro Parque, and Fiest carnival in Tacaronte made our... More

This is our 2nd trip to the Alta Apartments. Read our review from September 2011 when we stayed for a month on our first visit. We returned because of the overall package which gave us all we needed. At special request we even got the same room which was a bonus as we liked the view of the sea and... More

Hotel Apartments Alta, located in the city center 200 meters from the sea, near the lakes Martianes. With parking in the center of the trouble, so we immediately booked prior to arrival and place in a car entered the paid underground parking at the hotel, "3" floor. This course sheet. All narrowly on this floor all the inscriptions, only for... More

A pesar de que es viejuno, esta todo bastante limpio. El personal muy amable y atento.

Have just returned from a week at the Alta, It is pretty dated , had to wait a day for a kettle , Minimal cutlery of dubious hygenic standard, beds very hard and no duvets, Poor lighting in room and when a bulb blew waited over two days for it to be replaced, in the end my girlfriend stood on... More

Our flight was delayed coming in and we arrived very late we were given a seventh floor apartment with what felt like a 'waist high' walled balcony I stepped out for a few seconds and did not feel safe so asked the next day to be moved - The staff were very accomodating and we were move to the 3rd... More