We stayed here for three nights. As an ex resident of Santander I found the hotel better value for Money than many of its competitors.
The location was ideal
For the seafront, beaches and city and the rooms were great. Although we paid basic tariff for no sea view, our room was huge and took up almost an entire floor...
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To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
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Good modern hotel in a great location right on the marina. It is about 5km from the airport, and within walking distance of the main ferry port. It is also close to one of the main areas of restaurants and tapas bars including some of the best in Santander - within easy walking distance of 5 to 10 minutes. The...
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To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
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This hotel served its purpose for us as a one night stop over for the ferry back home. We wouldn't have wanted to stay longer, though. It is conveniently located on the front between the old town and the beach areas. There is public parking very conveniently outside for which the hotel has a deal at 14 euros for 24...
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Esteemed guest,
Thank you for your comments, we are pleased to know that your stay in our hotel met you expectations, although specific details were not to your satisfaction. We´ll keep in mind your views with the aim of improving in the future. Without a doubt the satisfaction of our guests is our reason to be.
We hope to welcome...
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Myself and three friends visited Santander last weekend for a short city break and we stayed at the Vincci Puertochico. We were extremely impressed with the warmth of the staff, from the lady who checked us in on reception who was so helpful assisting us in getting our bearings, from the guy who ran the breakfast service, who was effecient...
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We stayed here towards the end of August for one night and it was nice enough... The hotel is modern and clean, just what we needed for a one night stay in Santander. The location is great for restaurants, boat trips etc and there's also a car park opposite (underground) which is extremely handy for €14 per 24hrs. We paid...
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We checked in and were given a lovely room on the top floor, with a balcony and a beautiful sea view. BUT - the first thing we both noticed as we walked into the room was an awful smell from the bathroom - it smelled of drains. I rang down to reception, and was told that sometimes when the sea...
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Esteemed guest,
We´d like to thank you for the time you´ve taken to write your opinions and comments regarding your stay in our hotel. We are pleased to know that you liked your room with views of the sea that we prepared for you. We are also happy to know that you enjoyed the breakfast, the convenient parking, and the...
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Located in front of the sea and walking distance from downtown. Our room had a balcony facing the ocean which was great. Ok in terms of value
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To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
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The hotel is in a great location on the sea front. It's also only 5/10 mins walk from centre if town on 1 side & then about the same in opposite direction to the beach.
Our room was at the back of the hotel which had very little traffic so no outside noise effecting sleep. Only issue on this is...
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To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
Thank you very much.
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The positives first, very helpful receptionist and booking staff, public car park opposite hotel has a pedestrian exit directly in front of main entrance (much better than usual Spanish car parks, as well lit and spacious). Breakfast service good and food ok, (you need to fix the constantly squeaking toaster). My room was on the "tired" side, with an uncomfortable...
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To our valued guest:
We are contacting you again to let you know that we have been unable to address your comment due to the fact that you have not provided us with the confirmation number of your reservation. Without this information, and without any other way with which to identify you, it has been impossible for us to follow-up....
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One of the smallest rooms I have stayed in, and far from being a budget price. The bed was increadable hard even for Spanish standards. Parking was a nightmare, had to carry bags a long distance with stairs to get out of carpark. Staff were helpful and breakfast was good. This is not a proper hotel more a posh B&B.
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To our esteemed guest,
We regret that your stay at our hotel did not meet your expectations. We apologize that this was the case, and we thank you for posting your opinions about our establishment. Thank you also for your positive comments regarding our personnel and our breakfast.
As such, we’d like to let you know that we take into...
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