Asked for no smoker room, got a smoker room. The staff is friendly and kind, but they are a bit unprofessional, do not seem to know what they do and are not able to solve problems. But do their best, it must be said. Cleanliness should be improved: the room wasn't dirty, but there were hair in the bathroom. Hotel's... More

Within walking distance of shops, restaurants and the sea. No AC, but it was a cold May weekend so not needed. Because of no AC we had to leave the window open and it got very loud at night, traffic and, I think some people were playing a game right outside our window, very loud The staff on checking in... More

A typical 'new' hotel with standard rooms and decor, but clean and comfortable. It was well within easy walking distance of the restaurants and bars near the ferry port. Breakfast was fairly typical for the style of hotel, unexciting, but plenty of coffee. The main advantage was the small garage that was secure and undercover for our classic cars and... More

It was very good located, excellent value/price Avoid the breakfast, and get it at "Cafetería el Pilar", just one minute walk. They have an excellent choice of sandwiches, tortilla, and a la carte breakfast for incredible prices for your breakfast or brunch. The owner is kind and very honest (prices they do not go up to foreners). Parking at the... More

The room is very reasonable and comfortable. The location is good - at the edge, just outside the old town area, and close to shopping and restaurants. But teh lasting memory was the breakfast - it was poor, please avoid. It was pretentious - something along the line of select ingredients for detox and power boost for a good day... More

Great location a few mins walk from lovely harbour area and shops and restaurants. Good buffet breakfast. Only gripe would be the parking. the 'car park' is very small and awkward to get in and out of. You can't reserve a space, and if it's full ( only holds about 8 cars) you're left to look for on-street parking, which... More

Staff helpful. Parking limited. Buffet breakfast good.

Nice hotel in the new NH style. Only the breakfast was a little disappointing. Little selection there.

Stayed 3 nights Oct 2007, Fri to Mon. Just over 300 euro including breakfast booked through the NH website. Weather was 23C which was lucky. Santander is a great little city for a short break. Dehesa Santa Maria bar with tapas was lovely and excellent value. A great selection of bars and eateries in town. The beaches at Sardinero and... More