Our group had 2 rooms -- equally dark, insufficient lighting in rooms & hall. One room had too much furniture for the size of room; the desk was unusable because of the bed encroachment. You could not walk between desk chair and bed: we crawled over bed tops to get by. Location makes a visit to the cathedral an easy... More

When I entered this hotel my first impression was this is one of the most beautiful hotels I have stayed in. Everything was spotless, however I was not able to control the room temperature so I turned it off. I thought it was just me but found out all in our group had the same problem. Breakfast could have had... More

I wasn't sure what to expect from the hotel and from Burgos; I was plesantly surprised by both! The hotel is within easy walking distance of the major sites in town. We did not eat at the hotel wince there were many wonderful steeled in the surrounding area. Parking was available at €15 a night in a very small and... More

Advertised on site parking, WiFi, and satellite TV. None of these were available. Went for meal in hotel restaurant. We were offered sirloin steak, there was none. Then offered fillet steak, back came the waitress , there was none.On offer for evening meal was only belly pork or fish.Room was decent but had loft access, rather off putting. Poor lighting... More

The room that was given to me was not the one I had reserved. I told to the hotel staff about that but they did not do nothing at all, as they replied the hotel was fully booked. Moreover, the room was completely a mess: some furniture was broken and the bed was not clean. I would not recommend this... More

We booked the hotel based on the great reviews and were extremely disappointed. Reception staff were far from helpful. At breakfast, tables were only half set, yoghurts were out of date. We had a problem with our key and had to return twice to reception to get it sorted. Only enough amenities for 1 person, despite ordering more from reception,... More

We stayed one night in the hotel and were very pleased with the choice. The rooms are clean, very large with quite a high level of confort (hairdryer, desk, large beds...). This is not a charming hotel (we saw some near the cathedral) but rather modern style but if you dont want to be disappointed, this is probably a very... More

The hotel is well placed for the old centre and most major tourist sites. The club room special offer was good value but we had to reject the first one offered as it did not match the hotel description. Free WIFI access is good. The hotel boasts of its new designer bathrooms but ours had a shower over the bath... More

Hotel is well located on the river and just a few minutes walk from the old town and the cathedral. It also has parking which is great if you're travelling by car. Our room which was on the top (8th floor), was very spacious and had a great roof terrace. Hotel seemed very popular but well kept and clean. Restaurant... More