This hotel, although not in the city, is well served by a frequent,cheap bus service which stops outside the door. I found it rather characterless and on the whole prefer family-run hotels, but it provided all you would want. The pool was very pleasant to relax in and sit by after a hard day's sightseeing. Food was good on the...
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Utterly disappointed that hangbag was stolen in hotel lobby ;( upon arrival. No action done by Hotel although video camera shown indeed bag was stolen.
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I stay in this hotel every year since 2008, so my review can't be biased by an only stay. They always provide a decent service, good and clean rooms - not very large to be honest, but I'm most by myself. Location is good to me, not far from downtown. The part I most like is the restaurant, good cost/benefit...
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
It is highly appreciated to hear so nice comments specially comming from a regular guest that have many options to compare. Thank you also for your comets about our Claravia Restaurant....
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Good size room and bathroom. Free wifi in rooms. A full buffet breakfast was just under €15 per person. Choices weren't great. There is parking in the hotel for a fee - €12 per night. Location is ok - there is a cafe / tapas bar just across the road. Food there isn't great but one could get some breakfast...
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
It is highly appreciated to hear nice comments.
This new year in Novotel Spain we have renovate our Grand Buffet, we recomend you to try it because it is really good...
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Tipical Novotel chain hotel. The rooms are good and spacious but they need a refurbishment. Free wifi worked well. Breakfast was extra but good. Probably good value for families with the extra sofa bed in the room.
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
It is highly appreciated to hear nice comments about our hotel.
About renovation our last renovation of the rooms was finised at the beggining of 2011 and by December we finished...
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Once you find out the bus 53 stop, you are just a few minutes from downtown.
Hotel has very nice rooms with free internet, nice breakfast and very educated employees.
We stayed for the new year´s eve dinner and it was very pleasent.
If you want to take taxis, they are quiet cheap, no matter where you go.
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
It is highly appreciated to hear so nice comments specially about our Staff. Thank you also for highlighting the fact that we well comunicated to to city center; it is very...
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Curtain on shower boxes are clearly a old and unefficient system but they still use it. After every shower the bathroom was flooded. Besides that the localization is good, room space is enough. Breakfast is too expensive. We have complained about the shower problem to the reception desk on the morning shift and the people told us to talk to...
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
We are sorry to know about your complaint on our shower system. We can guarranty that this incoveniences are not usual and encorage you to contact us directly to know more...
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The hotel is both handy for the airport and central Madrid, Taxis are the best way to move around or car hire if on an extended stay.
The Hotel is of high quality in all areas, and the staff are very friendly and helpful.
The breakfast is good and varied.The bar is well stocked but expect to pay more than...
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
It is highly appreciated to hear so nice comments specially about our Staff.
You can be sure that your impressions will motivate our team and we will try harder to meet...
More
We had a wonderful stay at this hotel. It was clean, the staff were very helpful and friendly. It has a lovely outside pool and is very close to both the bus stop and tube station for easy transport into Madrid centre. I do not understand how people can complain about it's location, it does not claim to be in...
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
It is highly appreciated to hear so nice comments about our service.
You can be sure that your impressions will motivate our team to improve ourserves and
try harder to meet...
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I’ve never being in such a dirty hotel room. Even I’ve asked for a no smoking room, my room smell like ashtray and the carpet was full of dust.
Good evaluation for the quite friendly staff
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Dear Guest,
I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz.
We are really worried about your comments about your room standards, I can guaranty that this is not usual here; Any way if you could be so kind to write an...
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