Staff were extremely friendly and accommodating, rooms were spacious and nicely decorated, hotel breakfast had a huge selection and was delicious, hotel was nice and quiet, and the location was excellent for us, as we spent most of our time sightseeing in the city centre and visiting Stantiago Bernabeu, and both were within walking distance (and the metro was also... More

Just returned from a fantastic trip to Madrid. Stayed three nights at the Hostal Gran Duque. This little gem of a hotel was just perfect for our trip. It is is situated right at L'Opera Metro. Staff superb, but learn some Spanish, it does really help. Small rooms basic but very clean and maid every day.My first trip to Madrid.... More

Stayed here for a 4 night stay recently-staff could not have been more helpful- great location- right around the corner to the metro- but a 10 minute walk to the bustling main streets of Madrid- we primarily walked everywhere to soak up as much of the city as possible! We did not eat in the hotel other than to have... More

Stayed at this hotel at the start of an Insight tour. The hotel is typical of its type - 3* masquerading as 4*. But that said it does the job of providing a clean comfortable bed with all the usual facilities. My room was small and others in my group claimed likewise although I'm told there are larger doubles. The... More

I stayed in this hotel for three nights while working in Madrid this week. Although it would have been comfortable enough if I had been staying for only 1 night it was not comfortable for more than that time. On the plus side, it has Wifi in the rooms that is free for the first 2 hours, every 24 hours... More

I booked this hotel through a Living Social deal - it was very cheap for 2 people for 2 nights with breakfast and welcome drinks and tapas so I wasn't expecting much. The hotel was gorgeous. Notably clean - almost sparkling and a lovely fresh scent - no harsh bleachy smells. We had a superior room - the bed was... More

A really beautiful hotel with beautifully appointed rooms. This is truly a grand hotel. I was assigned Room 214, and the room was a nice size room with beautiful furnishings and beautiful crown molding. The bathroom was really beautiful with great counter space. The bed was incredibly comfortable with great bed linens and pillows. The towels in the bathroom were... More

We stayed here on a city break for 3 nights in standard double room. As we got the hotel on AVIOS miles we were not sure what to expect. I have read some other reviews and they may have paid for better than standard as it was not luxurious but clean and adequate for a four star.We debated whether or... More

We had a great stay at this hotel last week. It is quite a traditional hotel just a little bit out if the centre. But with a metro station within a 2 minute walk you cant go wrong. The staff were very friendly and helpful. Our room was enormous and very luxurious. Breakfasts were plentiful and good quality. The bad... More