First, it has been renovated in recent past and is a modern, classy hotel. Support staff are extremely helpful. Great buffet breakfast, which you can get included in room price. Room was extremely large, sheik and comfortable. Hotel is located just several minutes away from one of the major train stations in Madrid. Hence, going for day trip to Toledo... more

Stayed 2 nights 23rd & 24th January. Hotel staff really friendly and pleasant - the location is 5 minutes walk from Atocha train and metro - however if you turn right outside of the hotel and walk 2 blocks another metro station is closer. Not many people staying when we were there so the bar was empty in the evening.... more

The staff was friendly for the most! Loved Madrid our room was recently remolded and spacious. The location was good but it could have been better. Overall good stay. more

I stayed here for one night and selected the hotel based on TA reviews, as well as proximity to the train station. I couldn't have been more pleased w/ my selection. It is literally just a 5-10 minute walk from the train station. I took an early morning train from Seville and planned to tour Madrid for the day. Despite... more

We also arrived at the hotel minus our luggage and the staff could not have been kinder or more helpful. In fact our luggage arrived at the hotel while we were touring Andalusia and they notified us and looked after our bags until we returned. The breakfast was a very extensive spread and was enough to keep us going as... more

we stayed in this hotel for the new year celebrations and we found the hotel to be lacking in atmosphere !! The room in which we stayed was fine and the buffet breakfast was also acceptable, i agree with some of the reviews in the fact that the bar/lounge closed far to early for a mainstream city centre hotel! apart... more

We arrived in Madrid before our check in time and we were extremely jetlagged. The desk staff made check in easy and fast and we were napping in no time. Our airline lost our bags and we are not fluent in Spanish, but the desk staff took it upon themselves to make inquiries on our behalf. The hotel is conveniently... more

This hotel is ideally located for easy access to all Madrid locations. Hotel staff very pleasant and drinks in the cafe bar were reasonably priced although the food was a lot cheaper in other eating establishments around the area . NYE was amazing in the SOL area the atmosphere was electric! Anyone who is arriving at Barajas airport the easiest... more

The hotel is located 2 blocks south of El Prado and a 15 minute walk to Plaza Mayor. The staff was excellent and accomodating. The hotel must have been renovated recently as the large rooms were totally modernized with brand new bathrooms, hardwood floors and huge flatpanel tv's. The hotel is on a main street so definitely ask for a... more