I would rate this hotel just a bit under 4 stars. There were good things and bad things… My room was clean but a bit worn-out and there was a smell that stayed even after opening the window for the whole day. I got a bed that was actually 2 single beds connected, I hate it. The mattress was quite... More

The experience of this hotel was terrible. I could probably forgive the fact that the rooms are dingy and not to a 4 star standard and the internet connection is ridiculously slow, if the staff were helpful. This was not the case. The staff at this hotel are among the worst hotel staff I have ever come across. They are... More

I enjoy staying at the Melia Galgos for the following reasons: 1. Good location by Calle Serrano in the Barrio Salamanca, the safest barrio in the center of town. 2. Wonderful breakfast buffet. 3. Friendly employees, also very professional. I discovered another reason in my recent stay. There is a hotel restaurant called Diabolo in the basement. Never went there... More

This hotel is a few blocks from metro lines number 9 and 5. The hotel room very hot. They turn the AC off after the summer so there was no way to cool down the room, opening the window did not provide much relief. The hotel staff was very friendly and helpful. The rooms could have been cleanier, dirty carpet. More

In November there was no ventilation in the room as only the heat was on and you are not able to open the window in the room without opening the curtains. A great deal of street noise made it difficult to sleep. The service at the front desk was unfriendly and they did the minimum. Ordering the same meal for... More

I'm a business traveler and from the start I knew that this hotel was going to be a problem. Surly front desk staff. Terrible wi-fi service not included in the expensive room rate. When I complained about the slow, expensive wi-fi, the staff questioned me about the amount I was downloading. The first room I was given was like a... More

We live this hotel, location is the best, service is great. Great choce! More

Here for business for one week and was disappointed from the start. The front counter staff are understaffed, and hence, extremely slow even when processing a line of five or so guests. In fact, any time I had to speak to the front desk, unless it was late at night, always incurred a long delay. One guy at the front... More

I recently stayed at this hotel for a night, to be exact, 31-Oct-11. When we arrived at the hotel about 3pm, there was a notice saying that there is intermittent power outage in the hotel till 7pm that night. We went into our room and boy, it was really hot and stuffy in there. And the room is facing the... More