in my opinion the place is good to stay but 4 stars?? I don't think so! the rooms were average and no room service. However, staff was very nice and welcoming and the location was really nice as well.

Found the hotel very good value for the money we paid. Room was clean and spacious and the sheets changed on a daily basis. Very large and clean bathroom although no heating. The one downside to the room it had NO kettle therefore unable to have tea or coffee in the room. The Hotel has no resturant only a small... More

Excellente, regressaremos...My wife and I have been positively impressed by the level of services. for example the help to get the prem with our baby up and down the steep steps of access to the lobby and lifts area.

Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late. Too expensive. The breakfast opens too late.

We stayed here in early July on a short city break. It is not, as other reviewers have pointed out, the most glamorous or luxurious or cutting-edge hotel in the wonderful city of Madrid, but it is clean, well-maintained, quiet (very unusual for this city!), and is a real bargain. We booked in advance (in May) through the central Husa... More

The hotel was really lovely. Super value, location, cleanliness, and free wi-fi  service. The staff couldn't have been more helpful . Highly recommended !!!!!!

This is quite an old hotel which needs some changes. Rooms are very small and noisy! and not very clean, to be honest. It's true location is quite good and prices are very competitive but if you can afford a better place, don't stay here.

We just came back from our honey moon around Spain. In Madrid we spent a week, where we stayed in hotel Husa Serrano Royal. This was one of the best hotels we stayed for far. We loved the customer service and convenient location of this hotel. Hotel Husa is located in the center of the city what makes everything nearby.... More

I enjoyed my stay at this Hotel, the staff in reception is very friendly and helpful, they are really polite. The room is big enough and comfortable, rooms are very clean and they have a big flat TV to watch football. Very good breakfast and good coffee also. One of the best things of this Hotel is the location in... More