We just stayed here from 05/06/2013 to 05/16/2013 the hotel staff were Great! Ceaser,Francisco,the cute lady w/ curly hair(can't remember her name) all of the rest of the people at the front desk,the bartenders,security guards,cleaning people & the crew in the breakfast area were very friendly and very helpful in making your stay fun & pleasant.This Hotel is in a... More

Very good location, and very nice pool area. Expensive pool bar. The hotel is in urgent need of renovation. We asked for a quiet room and got one with view on a wall which was a bit depressing as the room didn't have much daylight. The noise from within the hotel was terrible. We had a room with communicating doors... More

Let me start with the PROS of this hotel. The location is on the middle of Gran Via, a short stroll from all the shopping, musea and for example Puerta del Sol, Plaza Mayor. The entrance is small but clean, with classical furniture. We had a Club Room with balcony and a view of Gran Via. Also the room has... More

This hotel is well-located for the centre of Madrid, a couple of minutes walk from Callao Metro station. There is also a metro station, Santo Domingo, almost outside of the hotel. El Corte Ingles is nearby and it has a supermarket in the basement - v useful for snacks, drinks etc. A lot of Madrid's sites are within easy (10-15... More

Lovely, old fashioned Spanish hotel and as I had "upgraded" to Club Room, our room was lovely, very spacious and overlooked the Gran Via , with a small balcony. Yes, it was a little noisy Saturday night, but Sunday was fine - and we were able to sleep both nights. The BIG disappointment was the Club Room which sold itself... More

A three night stay here was luxury. So convenient for all of the city, very clean & excellent facilities. We found the concierge very helpful especially with our cases on the last day & reception staff. Although we didn't get into the roof top pool we did manage to sit in that area & enjoy the waiter service from the... More

Emperador is located on Gran Via, in walking distance to Puerta de Sol and a lot of the other nice areas in Madrid. It's a bit worn down, but still is a nice place. The double room we got was very small, not the size or standard we are used to - but we got a nice offer on booking.com.... More

The best thing about the hotel is its loacation. Right on Gran Via, with Santo Domingo Metro station just 10 steps away. All the major museums, Sol, Opera and other attractions are just ome or two metro stops away. The lobby is impressive,, rooms (mine was a standard single) are regular. They charge 13 Euros for 24 hour wi fi... More

Walking distance to puerta del sol, Cheuca/markets, royal palace... However, no complimentary wifi (wifi was 13 Eur/day) so it was extremely inconvenient for us when we had to locate places. There is a Starbucks across the street with wifi but they limit the use to 45 minutes. The room was basic (triple room included a king size bed and a... More