Room negotiation is an ongoing topic at this hotel as it is easy to be shafted into a bad one - in our case, the one right above the central courtyard under the glass ceiling meaning never any light or air as that would require a) opening curtains that would have exposed us to anyone walking into reception and central... More

My husband and I have just returned from 3 days in this hotel. On arrival we were allocated room 207 which turned out to be at the end of a corridor with a small window looking into a wall. There was minimal natural daylight in the room and it was very small and cramped. I asked at reception if we... More

The entrance is nice, it has grandeur. The rooms however are small and stuffy (no windows can be opened), they could do with a make-over. Breakfast is a treat! Staff is friendly and helpfull. We had a good stay overall. The location is absolutely perfect, right in the center of Madrid and lots of peace and calm.

Very well located in the old town, well placed for walking everywhere, and has certain charm about it,. Helpful staff, and also worthy of a mention some good food. Great area for siting outside in the January sun whislt enjoying some light grazing and a glass or two. Many thanks for an enjoyable stay

Very helpful staff and fabulous location (in between Callao and Opera metro stations), about 300 meters east of the royal palace. Despite it's central location we found it plenty quiet (we stayed Friday & Saturday night), probably due to the double glazed windows and the convent of les descalzas reales, just next door. Excellent, if slightly pricey breakfast. There are... More

We stayed for 3 nights at this hotel and were very pleased with the choice. It is in a pleasant square very close to shops and walking distance to Plaza Major and many tourist sights. The nearest metro, Callao, is only 5 mins walk away. Our room (418) was OK, rather small with a small bathroom. The window opened onto... More

Hotel is pretty charming with old furnitures and appliences ( including an antique but retiered elevator, replaced by a modern one). Although the funiture and tapestry showing wear and tear, the room was extraordinary clean. As told by other reviewers, some rooms are facing towards the interiour Yard, which is completly covered by a glass Roof, therefore, these rooms do... More

We wanted a hotel that was very central but very quiet and we got it in this one. We stayed 7 days and found the location great as 2 subway stations Opera and Callao are very close andd subway travel seems the way to go in Madrid. We found our room always very clean and although a bit dated very... More

Palacio San Martin is an excellent hotel very well located in the centre of Madrid close to Sol , the Palace and 5 minute walk to 3 Metro stations. We had an excellent room on the 5th floor overlooking the enclosed courtyard in this beautiful building. We would certainly recommend this hotel