We arrived late friday night, and we left midday monday. During our stay we were treated like royalty, the staff were professional and a special thanks must go to the receptionists and the wonderful gentleman who controlled the breakfasts. We had two nights of Room Service and dined in luxury, which we paid for at time of purchase. However, the... More

The Hotel is located in the business district of Madrid, with a Madrid metro entrance on it's doorstep. The building is quite grandiose, with lots of marble in the entrance hall, elevators and a chandelier that goes all the way up to the 7th floor. The room we stayed in, 420, overlloked the internal garden and all you would need... More

We had a two night city break. A well positioned hotel right by a metro station. Very clean but the rooms are very dated. On the first morning i tried to contact room service to order coffee but the phone was faulty so i (somewhat hungover) went to the breakfast room and got two glasses of water and two coffees... More

My wife and I are staying here on business. We started off at the Melia Princesa but this so called 5 star hotel was so bad we left and spent one night at the nearby Intercontinental in a Club room before coming here. Our room is on the club floor with access to the business lounge. The decor is 1980s... More

The hotel is very good in general and the restaurants are great (both breakfast and lunch/dinner ones). The spa has free access and it offers a lot. The rooms are slightly worn out but they are spacious and the staff are all very helpful. The locatio is one of the best in madrid and there is a metro right at... More

Check-in at the Miguel Angel was fast and efficient. The staff were very friendly and helpful throughout my stay. The room was clean and comfortable and, while the decor was a little dated, it was to a good standard. More

Found the room was very tierd needs a makeover staff not the best breakfast basic not the best area if you want to walk anywhere would not stay here again More

Very outdated room and not brilliant customer service as you may expect for a 5* hotel. Still a great location for moving around Madrid, metro station a few steps away, and on Paseo La Castellana where you may walk or take the bus to go to El Prado and others if you wanted. They said we had access to the... More

We had high hopes for our holiday to Madrid after finding a great deal for 4 nights stay at a "5 star" hotel with breakfast included. The deal sounded too good to be true and after staying at this hotel we understand why. Any optimism or enthusiasm we had before arriving at the hotel was soon displaced once we saw... More