From the minute we arrived the staff in this hotel charmed and were keen to ensure that we enjoyed the luxury of this hotel. Staff were helpful and always appeared delighted to help and assist with our exploration of the city. The garden area was delightful and allows guests to enjoy the fabulous climate away from the bustle of the... more

I think this hotel has been unfairly criticised. My son and I enjoyed a long weekend here through Airmiles and found the hotel very clean and the staff friendly and helpful. The concierge, Alberto, exceptionally so. I would agree that the rooms are probably more 4* than 5* but contain all the usual and necessary facilities with a pleasant view... more

We had trepidations about this hotel because of some of the reviews on this site, but we got a very good offer through Airmiles and decided to take a chance - glad we did! The room (419) was spacious with a well fitted bathroom. Air conditioning was very effective if a little noisy (I've never used a hotel where that... more

Spent 5 nights here. Hotel is located in quiet section of Madrid, a block from the Sorolla Museum (a must). Hotel is not within walking distance to many of the major attractions. It is adjacent to a Metro station, 3 stations from most tourist sites .If you like to return to your hotel frequently during the day, this will be... more

Arrived 6pm Sunday to find gym, pool and sauna closed at 6pm. Nothing about the limited hours on the website, but 6 o'clock! Room with a view of a brick wall. Complained about both and got 'shrugged shoulders' from 2 English speaking members of staff. No offer of a different room, no gym/pool arrangement with other hotels. First and last... more

I stayed at this hotel in January while attending a trade show. The Metro connects the airport, to the exhibition centre, and to the city centre. The Metro station, Gregorio Maranon, is right outside the hotel, making it very convenient for me to use the hotel as a base for the business trip. I stayed at the Business Floor which... more

We had a long weekend in Madrid over the Carnival 2009. The hotel is really easy to find being ust outside Gregria Marron (spelt wrong!) Metro but is in the business district which for business is great but no good for tourists like we were. From the out the reception look great but it is not until you go through... more

The hotel staff really makes difference. Front desk staff is very efficient and corteous as well as the consierge, House keeping is respecfull with personal belongings. Room service (a little bit pricey) but food was delivered promtly and simply right! but the thing that really made the difference to me was the attitude of the sincere staff, from bell boys... more

I stayed in Miguel Angel for 4 nights in the beginning of October 2008. At that time I booked the room through the hotel own reservation system. I had an overall 5+ star experience especially as far as the room cleanliness and beauty. On November 10, I needed to spend one night in Madrid on route home, because of the... more