This hotel was located near grand via and also close to metro stop so very good location for seeing the sites of Madrid. The hotel itself seemed to have been refurbished so rooms very clean and very spacious. There was a kitchenette in the room, which would have been helpful, however, you had to hire cutlery and plates at a... More

This hotel was in a great location being within walking distance of Peurto del Sol and Plaza Mayor. Our room was also very quiet as our room was facing another building and not the street. The room was a little small but we didn't need much room anyway as we only used it for sleeping. We also enjoyed that we... More

My wife and I stayed at this hotel for 4 nights, in early October 2011 after reading many reviews on Tripadvisor. First thing we noticed was the smell of sewage as soon as we entered the hotel and by the end of the end of our stay, we couldn't wait to leave. The major problem was with the clicking noise... More

After managing 5 star hotels and boutique Inns for the last 16 years its not often I write a review but this experience has to be noted for the welfare of fellow guests. Upon first arrival it was difficult to see the hotel entrance as the building to the left is dwarfed in scaffolding which, judging by the graffiti/posters and... More

I had a very difficult time with this hotel during my recent 2 week stay in Madrid. Over the duration of 2 weeks my room was moved three times as a result of multiple issues at this property. My first several days at this hotel, ended with me in the accident and emergency department getting stitches. Due to a broken... More

stayed for 2 nights, booked through lastminute for total of 193 pounds for 2 people. Nadia was great, excellent english and checked us in at noon. double sinks were great, fresh sheets and towels. range of pillows in the directory but only std one was available. was prompt when we called for a scissors. great room let down by poor... More

Ideal location close to all the places you want to go to. Staff friendly, Last review said unfriendly to Americans...I stayed the same days and were fine towards me. Recommend there airport transfer, cheaper than airport taxi. More

I am staying at this hotel now and can tell you first hand, this is NOT the hotel for Americans. If spanish is your first language, perhaps it would be OK. The staff has been rude my entire stay. Most staff members wont even attempt to speak , and when they do it is just rude. Today there is a... More

Great location. The room was small but clean. Good AC. More