Location is very good - 30 min walk to Prado and Thyssen, 10 min walk to the metro. The room was great (junior suite) and very good value. Breakfast was also excellent - wide selection of 'heavy' and 'light' foods - lovely stock of fruits. WiFi and internet access charge. The size of the elevator is too small. More

Si viajas a Madrid te recomiendo el Hotel Gran Velazquez, el cual se encuentra en el Barrio de Salamanca, muy buena ubicacion, habitaciones lujosas, muy comodas y excelente mantenimiento y precios solidarios. Te lo recomiendo ampliamente More

This is an excellent alternative when selecting an hotel. It is located in a wonderful place with lot of restaurants, shops, boutiques. As it is not a brand new hotel, the rooms are very big and confortables, also the bathrooms and they has a nice decoration. The relation price-quality is excellent. The only "but" : it doesn´t have a lobby,... More

old hotel, bad service and they charge you for internet which is free in most hotels. rooms are old and a bit uncomfortable and breakfast is horrible. Its not worth for money More

This is a good hotel in the upscale and safe neighbourhood of Salamanca, with nice shops and restaurants all around. Metro stations Velazquez and Nuñez de Balboa are 5 minutes walk. The Metro system in Madrid is a greatway to move around. Also, there is always a line of taxis in front of the hotel. A taxi to the main... More

This hotel was in a nice neighborhood, walking distance to park and the subway was only three blocks down and to the left. Would I say the front desk were warm and friendly? No, would I say they were unhelpful and rude? No...just all business and no nonsense. Although, if you strike up a conversation in Spanish, that brings a... More

The staff was pretentious and rude from the moment we checked in, in fact they were so bad that we didn't complain about any of the issues with the room for fear of speaking with them again. A few of the minor complaints we had: the bathtub leaked, the "interactive" TV had only CNN, our key cards deactivated after each... More

The hotel is in a great upscale neighborhood full of shops, right down the street from Retiro Park and within walking distance to museums, restaurants, etc. Nice bar--and a great buffet breakfast. Staff is friendly, helpful, and polite; rooms are clean and bright and well-maintained. I was there with small children and they made every accommodation for us. A lovely... More

The location of the hotel is great in a very smart neighbourhood, on a very frequent bus route, near good shops and cafes. The staff was pleasant and helpful. The room was very simple, but clean and with all that was needed to make the stay comfortable. And best of all, the price was much lower than the quality would... More