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All 453 Madrid hotels

Room Mate Laura

3.0 of 5
Travesia de los Trujillos 3 | Plaza de las Descalzas, Reales, 28013 Madrid, Spain
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Room Mate Laura
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89%
Ranked #47 of 453 hotels in Madrid
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800 reviews from our community

Traveller rating
    393
    305
    79
    20
    3
See reviews for
Families
80
 
Couples
434
 
Solo
40
 
Business
48
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 May 2013

Stayed 2 nights whilst on a city trip from London.Easy and cheap to get to from the airport.Free upgrade on arrival from standard to duplex.Nice room although the stairs to the upstairs sitting area would be a problem for some people.Breakfast was good value with wide range of items but don't expect the full range 'international' stuff of high priced... More

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jcortes, Gerente at Room Mate Laura, responded to this review
13 June 2013

Dear guest, Thank you very much for such a nice review about Room Mate Laura. We are pleased to find that you enjoyed your stay with us. Would be grateful to meet you again in a future ocassion. With kind regards, Janet Cortes Directora More

New York City, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 May 2013

My fiancee and I stayed in a bedroom suite. The hotel is well located near Metro Sol stop and walking distance to Avenida Ave and Gran Via. It is a great option if you only need basic support, i.e the front desk team. They are a good group with Laila standing out amongst most. However, if you need some flexibility... More

Was this review helpful? Yes 1
jcortes, Gerente at Room Mate Laura, responded to this review
13 June 2013

Dear guest, Thank you for your comments in Trip Advisor, we have taken into account your comments regarding service and have alreday improved. One of our main strenghts is our personal attention and that is why we are very concerbed about any issue regarding service. I am glad to see you enjoyed your room and breakfast. I´d be grateful if... More

Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 May 2013

Absolutely LOVE Madrid we've been here many times, second stay at this hotel and we will return. Great little hotel , nice staff, comfortable clean rooms breakfast is fine too. The location can't be beaten and we've stayed all over Madrid some of the best bars by far are around here with great tapas and only a few steps away... More

Was this review helpful? Yes 1
See 5 more reviews by jules21holiday for Madrid
JOSE LUIS C, Director de Recepción at Room Mate Laura, responded to this review
15 May 2013

Dear Jules, Thank you so much for such nice comments about your secondstay in Laura. I would like to thank you as well in behalf of Room Mate Laura´s lema as all our efforts are far compensated when we read reviews like yours! Thank you so much and look forward to a third visit! If this is the case, do... More

East Anglia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 May 2013

We had a lovely stay here 2weeks ago. Reception staff were very helpful on what and where to go. Our room was very clean , and the addition of a kitchenette was superb. If you wanted utensils there was a charge, but for us the fridge was the real bonus.(good to keep the wine cold)!!! Hotel is very central, and... More

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JOSE LUIS C, Director de Recepción at Room Mate Laura, responded to this review
15 May 2013

Dear guest, Thank you so much for such nice comments about your first stay in Laura. I would like to thank you as well in behalf of Room Mate Laura´s lema as all our efforts are far compensated when we read reviews like yours! We also take good note about your suggestions to improve our breakfast. You have to take... More

New York City, New York
1 review
5 of 5 stars Reviewed 24 April 2013

I can't say enough good things about this hotel. Some highlights not mentioned in other reviews: -The breakfast is incredible, with many options that will help you start the day including fresh juice, espresso, pastries, eggs, and more. -Great location, near three major subway stops, easily walkable to major sites, Gran Via, and Chueca. -Staff is wonderful. They are all... More

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jcortes, Gerente at Room Mate Laura, responded to this review
2 May 2013

Dear guest, Thank you so much for such a nice review. In behalf of all the team at Room Mate Laura , thank you as this reviews are so important to keep the good job and motivated to continue improving. If you decide to come back we´ll be more than happy to assist you with your reservation. Best regards! Janet... More

Madrid
1 review
5 of 5 stars Reviewed 21 April 2013

A wonderful stay in Madrid - helpful staff, great breakfast, comfortable room, great location. We will definitely return. The staff spoke excellent English which was very helpful in getting advice. Location was central to everything we wanted to do.

Review collected in partnership with Galahotels.com

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jcortes, Gerente at Room Mate Laura, responded to this review
2 May 2013

Dear guest, Thank you so much for your comments. It is very nice to find out you really enjoyed your stay with us. Would be grateful to see that you have the chance to come back. Please feel free to contact me directly! Kindest regards, Janet Cortes More

Warwick, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013

This hotel was in a small square by the monasterio de las descalzas reales, minutes walk from the Grand Via and same again from the pedestrianised calle del arenal so quiet but in the middle of things. Our room was a great size with double aspect windows, our daughters room next door was also a good size with a sofa.... More

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JOSE LUIS C, Director de Recepción at Room Mate Laura, responded to this review
19 April 2013

Thank you so much for such an excellent review about Laura. We are glad to learn that you enjoyed your stay with us so much! We would be grateful if you decide to come back again! Kindest regards, Jose Luis Cabezas Front Desk Manager More

New York City, New York
1 review
5 of 5 stars Reviewed 12 April 2013

We took our 11 month old daughter on our first vacation abroad as a family. Upon checking in, the receptionist seeing that we were tired from the flight, upgraded us to a suite at no additional cost. They supplied our room with a crib and were very attentive to our needs. The rooms are spacious, attractive, and well kept. You... More

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JOSE LUIS C, Director de Recepción at Room Mate Laura, responded to this review
19 April 2013

Thank you so much for such nice comments about your first stay in Laura. I would like to thank you as well in behalf of Room Mate Laura´s lema as all our efforts are far compensated when we read reviews like yours! Thank you so much and look forward to a second visit! If this is the case, do not... More

Beirut
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 March 2013 via mobile

My wife and I checked into roommate Laura on march 23 and checked out on march 27, 2013. We were greeted with a nice welcoming note from Janet, the hotel manager, which we thought was a nice gesture. The benefits of this hotel are many, to name a few: positives: 1- the service is the best I've seen at hotels... More

Was this review helpful? Yes
See 2 more reviews by RonySaouda for Madrid
JOSE LUIS C, Director de Recepción at Room Mate Laura, responded to this review
4 April 2013

Dear Rony, Thank you so much for such nice comments about your first stay in Laura. I would like to thank you as well in behalf of Room Mate Laura´s lema as all our efforts are far compensated when we read reviews like yours! I will give Javi ( receptionist ) and Janet ( hotel manager ) that you mention... More

Governador Valadares, MG
1 review
5 of 5 stars Reviewed 24 March 2013

My husband and I stayed at Room Mate Laura, in Madrid, in May 2012. The acommodations are great. Our room was so big and so creatively decorated. The staff was always ready to help. Besides, we had a problem there and everything was solved. We had lost 300 euros in the locker and we just realized that when we were... More

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jcortes, Gerente at Room Mate Laura, responded to this review
26 March 2013

Dear Sarah, Thank you very much for your kindness and generousity sharing your experience with other Trip Advisor users. We are glad we could finally make it and really hope to meet in Madrid if you come back! Best wishes from Laura! Janet Cortes Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Great location(13)
  • Very good(11)
  • Royal Palace(9)
  • Gran Via(9)
  • Small kitchen(6)
  • Friendly and helpful(6)
  • Short walk(5)
  • Hotel staff(4)
  • Would definitely stay(3)
  • Air conditioning(3)

Additional Information about Room Mate Laura

Address: Travesia de los Trujillos 3 | Plaza de las Descalzas, Reales, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Free Breakfast Free High-Speed Internet Kitchenette Shuttle Bus service Suites
Hotel Style:
#35 Romantic Hotels in Madrid
#36 Family Hotels in Madrid
#58 Business Hotels in Madrid
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Room Mate Laura Madrid
Room Mate Laura Hotel

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