Reservation done by booking.com, arraival late night, call for transfer, answer i can't tell you where the Bus is you have to wait maybe 25 minute. Missing staff training. thanks I take a Taxi. Check in fast and ok not more, The room fasion nice but cold, not preheated, sorry. Special order by Hilten Service via internet, sorry not delivered... More

This was my second stay here and I was very pleased with my choice. Had a large room with king size bed, very comfortable and clean. The power outlets are close to the bed which meant I could comfortable work on my laptop in bed for a long time. Bathroom spotless and with modern amenities - mine had a tub... More

I was in Madrid for a conference in January and I can't wait to go back. Arrival: The airport shuttle arrived only a few minutes after I walked out of the terminal and it was a short ride to the hotel. Check-in: I arrived at 9am, after almost 15 hours of traveling I was worried that i wasn't going to... More

This hotel is only a few minutes away from the terminals and a shuttle bus picks you up every 10 to 15 minutes. Very convenient if you need to be near the airport for an early departure. The outside of the building is nothing much but it is very nice architecturally on the inside. Main reception is once and there... More

I stayed here in 2008. The hotel is modern and new, and the decor is fantastic. The restaurant offers an amazing buffet breakfast, and makes you long for more! Service is efficient and friendly and I loved the rooms! The panoramic elevators are great and give you a "futuristic" feeling. I definitely recommend this hotel for any business and leisure... More

This is a nice hotel, it's too bad the whole experience was marred by "policy". The hotel is new, fairly clean, and relatively well maintained. I woke up the first morning to a mini- bar flooding the room. The staff corrected this and replaced the mini- bar before my return that afternoon. The housecleaning service was not the best. One... More

Hilton airport is an excellent hotel. Located close to Barajas airport, its convenient for business meetings or for overnight stays. Located 15 km from Madrid center. (metro takes about 30-40 min and taxi costs 20 euros to plaza de mayor or puerta del sol). Hotel provides a shuttle bus to transfer customers from the airport to the hotel that is... More

The primary reason to stay in this hotel is for business and needing to stay close to the airport. I would NOT recommend this hotel is you are travelling as a tourist. If you don't have a need to go into to downtown Madrid and have business on the outskirts on the north side of the city this is a... More

Soaring lobby (artium style) with glass elevators. Current, new, modern, and a wonderful hotel. Room was large, as was marble bathroom. Breakfast was delicious and beautifully presented. Airport van takes 7 minutes to and from airport and is free. This hotel is not a perfect choice if you are visiting Madrid for sightseeing, but we did our last night at... More