My first visit to Benidorm and stayed at the Don Pancho due to the great reviews I had read on here. I wasn't disappointed. The hotel is really lovely with the Aztec entrance with water features and relaxing lobby. On arrival the staff were friendly, helpful and efficient. The room was spotlessly clean and the décor comfortably warming. The room... More

An eleven day break starting 30th April. We booked with Thomson - good legroom on the aircraft compared with TC. I had emailed the Don Pancho asking for a high floor and sea view. We were given the top 17th floor. Newly refurbished bedroom and bathroom and good sea views. The only problem is that at this time of year,... More

Just returned from the Don Pancho hotel, this being our second visit. Hotel is one of the best hotels in Benidorm. Locality is excellent. One street back from the beach on the Avenida Mediterraneo, close to the clubs and many shops nearby. The hotel itself is spotless, the staff friendly, particularly the Hotel Manager. The entertainment in the hotel is... More

Stayed at the Don Pancho in the last week of May. First impressions, old fashioned hotel and old fashioned rooms, not sure if I liked it. However, this is a very good hotel, very clean, good friendly service in all areas and great location. The food is very good, English bacon every morning. The soup and quality of the meat... More

This is a great hotel with very friendly and efficient staff. The food is of a very high quality and the public areas are fantastic. The hotel is currently completing a refurbishment of the bedrooms. I did email the hotel and ask for a refurbished room prior to arrival but this request was not granted. On arrival I found out... More

Thomson Platinum Holiday offering direct priority transfers, only to destination in our case, we had to share a coach with three other hotels on our return journey. Impressive Aztec theme reception area. Bar and cabaret area is quite elaborate too. Outside pool area offering two pools, only one was heated and rather 'hairy'! It was quite entertaining each morning watching... More

This was our second visit to the Don Pancho hotel. We stayed 18 May - 25 May 2013 On arriving early evening, the very friendly reception staff dealt with all new arrivals very quickly At first we were disappointed when the request made through our travel agent for the highest floor had not been recognised. We were given a room... More

Just returned from our trip to Benidorm. I was a Benidorm virgin but my partner had been before many years ago. We stayed at the Hotel Don Pancho as it was recommended by our local Thomson shop and was well rated on tripadvisor. We found the hotel to be a little dated in décor but spotlessly clean. Not just the... More

Just spent a week at this hotel for a holiday and I would definitely recommend it. The hotel has a nice, relaxing atmosphere with extremely helpful staff. The food selection in the restaurant was extensive and was constantly replenished. It has a nice pool area and the whole hotel was clean and tidy. Most of the guests were aged 40+... More