Probably the best Servigroup Hotel in Benidorm. Reception and Bar area very inviting,spacious and very well decorated. Restaurant was big and very well managed, staff were pleasant and efficient. The staff at reception were helpful and very friendly. Room was standard size with a decent size balcony and decent outdoor furniture.Rooms appeared to be recently decorated and felt fresh. Overall... More

It's a great hotel, close to the city center but it's need an update. The hotel is al little bit dated. The staff is very friendly, but english is sometimes a problem. The pool is very nice. The pool on the inside is very nice, with rocks. The food was very good. More

We stayed at the Diplomatic for 3 nights for a family Birthday celebration. We upgraded to superior rooms, which were great - roomy and smart, great bathroom with separate shower. We stayed half board, and the standard of the food was very good. I would agree that a benefit of this hotel is the mainly Spanish clientele - much more... More

This is a super hotel in benidorm , quite central ,and caters more for the spanish guests , which to us was a bonus as there was'nt any of the lager brigade there , the hotel is clean and well run , would recommend to anyone wanting a more spanish hotel , ask for a room pool side ,as they... More

Spent 3 nights on a hen weekend at this hotel in Benidorm. It is ideally situated close to the old town and Levante beach. True the rooms are a little dated but are spotlessly clean and well maintained. Only drawback is the frosted glass salloon style door to the bathroom which affords little privacy!!! Our group was full board and... More

just stayed at Diplomatic for 10 days...couldnt find any fault s at all.....staff wonderful food very good.....maidservice excellent....Wonderful position for beach, bus service and entertainment.......we had a good holiday and would recommend this hotel to anyone . This was my second visit camt wait to go back!!!!!!! More

Rooms - The rooms in this hotel were refurbed back in 1997 and all though the furniture is a little old fashioned, the room over all is clean and tidy. The bathrooms need to be updated as they now look tired. Our first room was quite small and overlooking the ramp access at the side of the building, we went... More

We stayed at the Diplomatic as we were travelling with a baby and wanted a better standard of accomodation. We were not disappointed as it was very nice. The room was quite big and had all you need for a pleasant stay. Our room was ground floor and we had a big terrace to sit out on at night. The... More

Stayed for one week full board.Food very good,but some of it could be a little cold,especially breakfast[cold fried eggs]but there was a microwave oven.Lots of spanish and other nationalities, some who had also brought their dogs with them. Used resorthopper for airport transfer[15 pounds return].Didnt stay in hotel lounge at night, but went to see the comedians and other acts... More