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All 197 Benidorm hotels

Servigroup Diplomatic

4.0 of 5
Calle Gerona 9 - 11, 03503 Benidorm, Spain
Hotel amenities
Servigroup Diplomatic
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79%
Ranked #26 of 197 hotels in Benidorm
Most recent review
5 of 5 stars Reviewed 29 May 2013
jettyman Brighton, United Kingdom
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158 reviews from our community

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Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 29 May 2013

Having worked in Benidorm in the 70’s and often visit the town, this is the first time I have stayed in the Hotel Diplomatic, I must say it has come a long way since the 70’s when I remember it as the Hotel Don Juan. The reception and seating areas looked impressive and my single room was superb with a... More

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Larkhall
1 review
4 of 5 stars Reviewed 27 May 2013

We arrived on the tuesday in time for launch a great start to the week ,our room was ready.The staff were all so friendly We spent a great week there, and also meet some wonderfull people for the company and freindship during our stay Well done to the Diplomatic again.( 8 times ).

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West Sussex
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 23 May 2013

Myself and friends have been travelling to Benidorm for the last 10 years. I normally choose the accommodation and having previously stayed at some Servigroup properties I thought we should pay a few pounds extra and stay in what on paper the better one in the group (4 stars). Months before travelling I requested a high floor room facing the... More

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See 4 more reviews by PaulW1969 for Benidorm
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review
29 May 2013

Dear Guest, We would like to thank you for your comments as knowing your opinion helps us to improve our service. We appologize if you had problems with the room on the first floor you were given in our hotel. We would like to inform you that if you do not like your room, we will offer you a change... More

Southend-on-Sea, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 May 2013

I have just got back from 9 days at the Diplomatic and overall enjoyed my stay. However, the restaurant does not cater for vegetarians which sometimes made eating difficult. The Wellness Centre was a complete rip off as it was tiny and the 'heated pool' was freezing!!! I have to say though that the hotel and rooms were kept very... More

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Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review
29 May 2013

Dear Guest, We would like to thank you for your comments as knowing you opinions and needs is the best way to improve our Service. We would like to inform you that our head chef creates a varied menu plan aimed to suit all our guests´ needs. If you had informed the restaurant staff, they would have prepared something else... More

Stockton on Tees
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013

We stayed at this hotel may 2013.We were disapointed with the following.We requested high floor if possible we were given lowest floor.This was on north side and was very noisy from 6.oam.Hotel was also noisy with stag and hen parties.Also very surprised to find dogs in corridors.Evening meals were edible but not very hot and poor choice of meats.Pork was... More

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Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review
24 May 2013

Dear guest, First of all we want to thank you for your comments on TripAdvisor because knowing your opinions and needs is the best way to improve the service that you are offered. We would like to inform you that we are unable to guarantee requests as they depend on availability. However the hotel staff always tries to provide them... More

Inverness
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 18 May 2013

This is a very good well kept hotel, Bedrooms clean bright, selection of toilers well look after, Food was half board very good choice at both breakfast and dinner Can not fault this hotel will go back

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Manchester
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 15 May 2013 via mobile

location ok...value very good..food good..bedrooms nice..view concrete. .entertainment cheap as chips..service v good JESSICA V GOOD. Lots of Spanish...lots of elders..would I stay again..its a yes from me..early nights are good for you...

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South Wales
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 May 2013

It is the second time I have stayed at the diplomatic. I would definitely stay again. The hotel has been decorated since my last visit and the restaurant looks brighter. The food was enjoyable all week, a chief cooked chicken fillets, chops etc as needed and the were nicely cooked. Salads were very interesting and a great coffee machine at... More

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See 2 more reviews by southwalesBill for Benidorm
Liverpool
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 April 2013

we stayed for 5 nights from 20th to 25th April. lovely hotel, thought the food was great & reception staff very friendly. we were on the ground floor but problem with that is doors are covered by a grill. thats a plus for security but you have to unlock them & you do feel like you are in a prison.... More

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See 2 more reviews by Savvo for Benidorm
Glasgow
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 April 2013

Booked this for 3 nights ays and to be honest was never really in hotel !!! The room itslelf was modern and clean although we looked onto back of hotel. Bar area and reception area good. What let this hotel down was that the reception people were very poor. Most don't speak English and I had to wait until one... More

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Additional Information about Servigroup Diplomatic

Also Known As:
Servigroup Diplomatic Hotel Benidorm
Servigroup Diplomatic Hotel
Hotel Diplomatic Benidorm
Address: Calle Gerona 9 - 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Benidorm
#18 Family Hotels in Benidorm
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Centrally situated in a flat area just a few metres walk from the popular Plaza Triangular of Benidorm and 220 m. from Levante Beach.Facilities and services:Last improvements made in 2009.Very popular hotel, and well known in Benidorm.Large sun terrace with four swimming pools two for adults and two for children, sunbeds and parasols. Bar service to swimming pool. Children’s playground.Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events “Azul” Room and “La Gruta” Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night.Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gymnasium, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Dogs permitted up to a maximum of 5 kg (check with the hotel for restrictions and supplements).Hotel-owned covered parking spaces (supplement): 110.Rooms:252 spacious and comfortable rooms with: air conditioning by fan coil system and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children’s menus available on request. ... more   less 
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