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Hotel Magic Fenicia

3.0 of 5
Calle Mercado 9, 03500 Benidorm, Spain
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Hotel Magic Fenicia
Ranked #44 of 198 hotels in Benidorm
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332 reviews from our community

    Trip type
Traveller rating
    135
    74
    43
    23
    57
Date Rating
Doncaster, United Kingdom
1 review
3 of 5 stars Reviewed 15 May 2013 NEW

Just travelled with a party of 19 with ages from 21-62. On arrival the receptionist was very polite and helpful. All checked in and straight for a meal, the chef came out to say he would stay open for us. The rooms were clean and tidy (all by 1, but we rang reception and it was sorted promptly). The biggest... More

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Andover, United Kingdom
1 review
3 of 5 stars Reviewed 30 April 2013

Arrived having been left behind at the airport by the fly bus but moved to another bus straight away and sat on this one for nearly an hour for the next flight to come in,at reception told that the hotel was now 99.9% spanish(great if you speak spanish) went for first meal not impressed at standard at all, lucky for... More

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Dirfe, Hotel Manager. at Hotel Magic Fenicia, responded to this review
8 May 2013

Dear michelewebb55 from Andover, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits... More

Ormskirk, United Kingdom
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 22 March 2013

/we went for xmas and new year. unfortunately it was 99 per cent spanish . We met 6 other english and had a good time at gala dinners. The Spanish take over all the entertainment and just dance . No drink. The rooms were excellent. We had pent house for no extra. big balconies all round. Good for viewing. Near... More

Was this review helpful? Yes 1
See 6 more reviews by nobbyone for Benidorm
Dirfe, Hotel Manager. at Hotel Magic Fenicia, responded to this review
27 March 2013

Dear Nobbyone from Ormskirk, UK We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits... More

Northern Ireland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 February 2013

Just back yesterday from a stay here for 5 days, hotel very clean, rooms were made up every day, food very good, and staff couldn't do enough for us, very pleasant. Got a little crowded at meal times but we managed to get a seat. Night time entertainment was very enjoyed the dancing every night but again you need to... More

Was this review helpful? Yes 3
Dirfe, Hotel Manager. at Hotel Magic Fenicia, responded to this review
19 February 2013

Dear Tommy S form Northern Ireland, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as QIO that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external... More

Manchester, UK
Top Contributor
82 reviews 82 reviews
56 hotel reviews
Reviews in 39 cities Reviews in 39 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 6 January 2013

I've done over 50 Tripadvisor reviews & this is probably the most difficult one to do. There is so much wrong with this hotel, but at the same time some good points. Firstly, on my visit, it was almost exclusively being used by Spanish senior citizens on all inclusive tariffs. So all food & entertainment will be for Spanish guests.... More

Was this review helpful? Yes 1
See 8 more reviews by Narrabeam for Benidorm
Dirfe, Hotel Manager at Hotel Magic Fenicia, responded to this review
7 January 2013

In relation to the Trip Advisor member Narrebeam from Manchester, UK comments we would like to give you the following information about our product. At Magic Costa Blanca client satisfaction is important for us and for this we have contracted a professional company Geshotel, leaders in their field to carry out quality surveys during our guests stay Below be have... More

Torrevieja
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 November 2012

Stayed at the Hotel Magic Fenicia in benidorm old town from Oct 31 This hotel chain has several hotels in the area ,we decided to book the magic Roulette this is the cheapest method to book all hotels used are similar quality you can eat and drink in them all .We were allocated the Fenicia .We were happy with this... More

Was this review helpful? Yes 3
See 5 more reviews by PAULSPENDIFF for Benidorm
Dirfe, Hotel Manager. at Hotel Magic Fenicia, responded to this review
9 November 2012

Dear Paulspendiff from Torrevieja, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal... More

1 review
4 of 5 stars Reviewed 27 October 2012 via mobile

There were 4 of us we had 2 rooms both were a little dated but very clean, towels changed everyday if left in the bath we stayed for 3 nights and the sheets were changed twice there was no outdoor pool but a heated indoor one which was lovely we never used the gym or sauna so can't comment we... More

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Dirfe, Manager at Hotel Magic Fenicia, responded to this review
31 October 2012

Dear Tinagoy, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external... More

manchester.uk
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 10 October 2012

back to Benidorm for the 32nd year.for the last few trips we have stayed at the magic fenicia hotel in the old town,this is part of the magic amigos group,which means you can use the all inclusive cards in the other hotels for both drinks and meals.we found that this year the hotels had upped the standards.all areas of the... More

Was this review helpful? Yes 5
Dirfe, Hotel Manager. at Hotel Magic Fenicia, responded to this review
20 October 2012

Dear failworthjoe form Manchester, We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Fenicia have different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal... More

Dereham, Norfolk
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 24 September 2012

Location is superb, right on the seafront in the middle of Benidorm. Unfortunately thats where the good bits end ! Went 6th to 11th September and the hotel was full of Spanish pensioners. Spanish pensioners do not wait in line, they elbow you out of the way and go straight to what they want ! They also amused us when... More

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Dirfe, Hotel Manager. at Hotel Magic Fenicia, responded to this review
20 October 2012

In relation to the Trip Advisor member Ronny48 from Dereham, Norfolk comments we would like to give you the following information about our product. At Magic Costa Blanca client satisfaction is important for us and for this we have contracted a professional company Geshotel, leaders in their field to carry out quality surveys during our guests stay Below be have... More

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Derby, United Kingdom
1 review
1 of 5 stars Reviewed 12 September 2012

I do not normally write review's, but this is needed. I booked this hotel expecting it to be one of the best; since it's a Hotel Magic one; I went with a Friend; and I found it to be awful. The Staff Hardly spoke any English. There was only ONE Plug Socket in the whole room; and this was in... More

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Dirfe, Director de Hotel. at Hotel Magic Fenicia, responded to this review
13 September 2012

In relation to the Trip Advisor member Karen A comments we would like to give you the following information about our product. At Magic Costa Blanca client satisfaction is important for us and for this we have contracted a professional company Geshotel, leaders in their field to carry out quality surveys during our guests stay Below be have included the... More

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Additional Information about Hotel Magic Fenicia

Also Known As:
Magic Fenicia Hotel
Magic Fenicia Benidorm
Address: Calle Mercado 9, 03500 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Fitness Centre Free Breakfast Children Activities Restaurant Swimming Pool
Hotel Style:
#24 Family Hotels in Benidorm
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Hotel Magic Fenicia
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