If you want an hotel that is centrally situated for both the old town and the railway station then this is ideal. Hotel is very clean, staff friendly. Yes it is full of Spanish pensioners at this time of year as they get holidays paid by government. Entertaintment is geared for them but we found it fun to watch them... more

we arrived at the hotel on 4th january,wished we had walked away there and then, tha staff are rude the spanish are ignorant and the english are treated like seconed class citizens. the food was uneatable the snacks were leftovers from previous meals, we were all inclusive but ate out most of the time. the only food you could eat... more

we look after our mothers (well into their 80's) and only wanted a quick break to recharge our batteries,we should have taken notice of the reviews as our holiday was like being at home.we came back home the worse for wear. more exhausted than before.The hotel food was horrible and we both ended up with food poisening on our third... more

When we booked this hotel we weren't sure what to expect, although reading some of the reviews I was ready for the elderly Spanish folk. First impression of the hotel was a bit confusing. On entering the hotel one would expect the reception desk straight away welcoming you, however this isn't the case. Feeling weary and tired after the journey... more

Have never before believed reports of a hotel but this time my mind has been changed.Checked in xmas eve without any fuss found hotel room VERY small compared to others we have stayed in.Hotel overall was extremely clean and bar staff were brilliant ,food left a lot to be desired, soup was great but not much choice for the main... more

only use this hotel as a base full of spanish pensioners who are ignorant and hate the british people they fill the hotel at night take all the chairs and dont buy a drink you fight for a chair salsa and ballroom every night no english music if you are lucky they will play two or three english songs nothing... more

Only food that was hot was the soup the rest was warm. Ok if you like fish (every meal). My partner is very fussy with food (hates fish) but found something to eat at every meal. We went A.I and the beer was rubbish, the vodka etc was very weak & snacks were left over meals. A.I starts at 10am... more

went to benidorm on a long weekend was an okay hotel but mostly spanish people at this time of the year. Good as went all inclusive and just drunk all day. About 15 mins from nightlife. Based in the old toen. Wouldnt go back more

food bland unimaginitive and repetitive, hotel spotless all inclusive drink way under strength but plentiful staff were fine and pleasant apart from mr frosty on reception. Just a short walk to the beach. Cant really complain as it was dirt cheap for a week more