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RH Hotel Victoria Reviews, Benidorm

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RH Hotel Victoria

4.0 of 5
Via Emilio Ortuno, 20, 03501 Benidorm, Spain (Formerly BEST WESTERN Hotel Victoria)
Hotel amenities
RH Hotel Victoria
66 traveller photos
Ranked #25 of 198 hotels in Benidorm
4.0 of 5 stars 340 Reviews
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340 reviews from our community

Traveller rating
    164
    113
    41
    18
    4
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Families
92
 
Couples
157
 
Solo
13
 
Business
9
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Blackpool, UK
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location, non existent service”
2 of 5 stars Reviewed 24 May 2013 NEW

We have just come back from 1 week at the RH Victoria and have felt compelled to write my first review due to the absolute lack of any customer service, particularly in the dining room. I will try to structure this review into pros and cons. Pros Location - the hotel is situated in the new town but just on... More

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nottingham
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“huge rooms”
5 of 5 stars Reviewed 22 May 2013 NEW

really nice pleasant hotel, staff always friendly and helpful.the room was really big with two queen size beds two balconys and a large bathroom with a double sink we still did'nt brush our teeth at the same time,the floors are carpeted and the big advantage of this is you dont hear the maids scrapping beds on the floor in the... More

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See 2 more reviews by sallyNottingham for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
23 May 2013

Good Morning Sally, From a warm and sunny day in Benidorm! Thanks for taking time to write a review of the Hotel RH Victoria. It appears that you enjoyed your stay, the location of the hotel and facilities. I must mention that there is no charge for the air conditioning; I am not sure what made you think otherwise. The... More

Bolton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Lovely room and setting, ideal position for both old and new town”
4 of 5 stars Reviewed 19 May 2013 NEW

We booked a superior room and were not disappointed, it was large with 2 balconies and extensive views over the sea and the old town. The bathroom was spacious with double basins and a very rarely offered bath. We arrived at the hotel on sunday afternoon at approximately 1.30pm and were told that our room was not ready for us... More

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RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
21 May 2013

Hello Magsnbaz, Thank you for choosing the Hotel RH Victoria for your recent stay in Benidorm. I am sorry you had to wait on arrival for your room. At the weekend, we have a lot of arrivals and departures and as rooms are not vacated until 12 noon, it can take a little while to get them prepared again. We... More

Paignton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Simley the best”
5 of 5 stars Reviewed 18 May 2013 NEW

Another great holiday in Benidorm thanks largely to the wonderful service received from this hotel. With its suberb location just 5 minutes from the action in old town...great food, always well presented and staff that really understand the term 'customer service with a smile' Rooms are large,comfortable and quiet thanks mainly to carpeting throughout.(None of that clattering of stilettos' overhead)... More

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RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
21 May 2013

Good Afternoon Olunwise, Great to have you back at the Hotel once again and thank you for reviewing your stay At the Hotel RH Victoria. I am very happy that you had another enjoyable stay with us and all the team looked after you. We look forward to welcoming you back again in the near future, Kindest Regards Ana Martinez... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
30 helpful votes 30 helpful votes
“Ahoy from the Victoria Hotel”
5 of 5 stars Reviewed 16 May 2013

I arrived at the hotel on a nice sunny April's afternoon and received a very warm welcome from Eliana at reception and later in the stay very cheerful service from Jose Carlos who is also at reception.I was well pleased to get the room that I had requested. The reception area is like the atrium of a cruiseship and has... More

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RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
17 May 2013

Good Morning Chester2, Thank you for choosing the Hotel RH Victoria once again and for taking time to share your opinion with fellow travellers. There is a lot associated to the name Victoria, which you have duly noted, as the Hotel theme is that of a ship. I will pass on your kind words to all the team especially Eliana,... More

Slough, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Rh Victoria first class”
5 of 5 stars Reviewed 10 May 2013

Went to this hotel for a weeks stay in April (8-15/04/2013). Must say this hotel is the best in Benidorm. Having stayed at quite a few this is simply the best and a fabulous location.The staff on reception are wonderful and nothing is too much as are the rest of the staff at this hotel.They made our holiday fantastic. Everything... More

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See 2 more reviews by Kim L for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
13 May 2013

Good Morning Kim, What a great start to the week, thank you very much for your review of the Hotel “RH Victoria first class”. I am very proud to read your comments about our staff and how they made your holiday fantastic. We had a signal problem with the channels that was rectified three weeks ago. Thank you and your... More

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
“Excellent hotel with class”
5 of 5 stars Reviewed 8 May 2013

This is our second stay at the Victoria this year from 15th - 24th April. We also stayed there in January and have stayed there many times before over the years. We wouldn't dream of staying at any other hotel in Benidorm. It is one on it's own - classy!! The staff, the rooms and the dining room and other... More

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See 2 more reviews by Hilly45 for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
9 May 2013

Good Morning Hilly, Thank you for choosing the Hotel RH Victoria once again and already twice this year. I am very grateful you have taken time to write a review and express your opinion on our “Excellent hotel with class”. We look forward to seeing you again very soon, Kindest Regards Ana Martinez – Manager Hotel RH Victoria More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
“great place to stay”
5 of 5 stars Reviewed 3 May 2013

This is the better of the two hotels The rooms are better than the royal a lot more space It also has two sinks in the bathroom so if your there with your partner there is no waiting about to get in the bathroom Food is the same good choice Staff very good Very clean Excellent location

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See 6 more reviews by Linda S for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
8 May 2013

Good Morning Linda, Sincere thanks for taking time to write a short review of a “great place to stay” the Hotel RH Victoria. We are in an excellent location for the beach and also local bars, restaurants, shops and tapas bars. Thank you for mentioning our good food and staff. We hope very much to see you again in the... More

northampton
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
“victoria now improved”
4 of 5 stars Reviewed 30 April 2013

since my last review I have just come back and the hotel has been taken over and it has improved room cleaning good and bed changes food was good the new owners seam to be changing new large flat screen tv with English bbc itv ect we will be back soon the rooms are larger than most hotels in Benidorm

Was this review helpful? Yes
See 2 more reviews by randy212 for Benidorm
RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
8 May 2013

Good Morning Randy 212, I send my sincere thanks for your recent review of the Hotel RH Victoria. I am delighted to hear that you find the “Victoria now improved”, that is very important feedback for us. The addition of the UK TV channels is very popular with guests both old and new; I know how much you like to... More

Radcliffe, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great trip!”
5 of 5 stars Reviewed 25 April 2013

We had a lovely, well appointed room high in the building - panoramic view of the entire Levante area, the Sierra Helada and the sparkling Mediterranean. The dining experience was a joy - always something well presented, fresh and tempting. For sheer value, I couldn't recommend this place more highly!

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RH-HotelsBenidorm, Manager at RH Hotel Victoria, responded to this review
26 April 2013

Good Morning Alan, Thank you for choosing the Hotel RH Victoria and taking time to write a review We are all very pleased to hear that you had a “Great Trip”, enjoyed the food and well-appointed room. It was our pleasure having you stay and we look forward to welcoming you back soon, Kindest Regards Ana Martinez – Manager Hotel... More

 
 
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RH Hotel Victoria
4.0 of 5 stars 340 reviews
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Additional Information about RH Hotel Victoria

Also Known As:
Best Western Victoria
Best Western Benidorm
Benidorm Best Western
Address: Via Emilio Ortuno, 20, 03501 Benidorm, Spain (Formerly BEST WESTERN Hotel Victoria)
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotels in Benidorm
#13 Luxury Hotels in Benidorm
#26 Family Hotels in Benidorm
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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RH Hotel Victoria
Via Emilio Ortuno, 20
03501 Benidorm
Spain
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