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All 100 Sorrento hotels »

Hilton Sorrento Palace

4.0 of 5
Via S Antonio 13, 80067 Sorrento, Italy
Hotel amenities
Ranked #36 of 100 hotels in Sorrento
4.0 of 5 stars 572 Reviews
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572 reviews from our community

What travellers say about this hotel
  • Indoor pool(16)
  • Very good(14)
  • Executive Lounge(13)
  • Happy Hour(11)
  • Sea view(8)
  • Train station(7)
  • Breakfast buffet(6)
  • Well worth(5)
  • Half board(5)
  • Front desk staff(4)
Traveller rating
    255
    191
    84
    23
    19
Only show reviews for Family (129) | Couples (237) | Business (50)
Date Rating
hiflya
Atlanta, Georgia
Senior Contributor
29 reviews
11 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

Maybe my experience is tainted by the superb stays that we have had as Hilton Diamond members, but we love this place! Though the location is a bit out of the way, we always found that the walk down to or up from down town was fun and gave us a chance to see a bit more of the city.... More

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Europetraveller2012
New Delhi, India
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 27 January 2012

The hotel lobby and entrance are impressive. The breakfast is sumptuous by Italian standards. However, very disappointed by the rooms. Not only were they tiny, the TV and TV rack looked like they belonged to the 60s. The hotel is conveniently located close to the city centre. More

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Paolo Pedrazzini, General Manager at Hilton Sorrento Palace, responded to this review
1 February 2012

Dear Europeantraveller12012, Thank you very much for communicating your experience at the Hilton Sorrento Palace. We appreciate the opportunity to hear our Guests’ opinion concerning our property and take this as constructive feedback that can help us better our service. Thank you very much for your positive comments about the lobby, the entrance and the breakfast, it is always a... More

borden25
glasgow
Contributor
11 reviews
6 helpful votes
1 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

If you want a place where management staff push guests out of the way at the buffet, where a la carte eating is advertised and later explained by the tour company as a la carte food served buffet style (honestly!), a la carte available where those already paying for buffet receive a mere 20% reduction, featured buffet food running out... More

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Paolo Pedrazzini, General Manager at Hilton Sorrento Palace, responded to this review
26 January 2012

Dear LadyoftheLake1, I would like to thank you for taking the time to communicate your experience at our property. We believe travel websites to be a powerful tool, as it is useful for us to grow and better understand how to continually improve our levels of service. I regret that your stay did not meet your expectations. We are very... More

LadyoftheLake1
Senior Contributor
33 reviews
18 helpful votes
5 of 5 stars Reviewed 14 January 2012

Staying at the Sorrento Palace Hilton January 2012 and finding it to be a lovely place checked in quickly and being diamond upgraded to wonderful room with huge balcony and private seating area overlooking the bay . Views are breathtaking both day and night. Outside pool is large and inviting but not in January however the indoor pooll surrounded by... More

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Chaledou
Washington DC, District of Columbia
Reviewer
5 reviews
6 helpful votes
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

This was an off-season trip with my dad... although Sorrento in late November/early December is so active there is not that much difference with busy season when it comes to finding parking or visiting small Amalfi coast towns. Hotel is on a little hill, seemingly away from the action at first... but it ended up being a blessing. The hotel... More

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thay
hants UK
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

We had a great stay at the Hilton Sorrento Palace. Very large room with wonderful terrace (with table and chairs). The highlights: pancakes at breakfast (although queues were long sometimes) and the swimming pool - amazing pools, the children loved swimming from the highest pool into the lower pools dropping down the walls! The lowlights (downsides): A/C unit noise in... More

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FLMomandAttorney
Miami, Florida
2 reviews
3 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

We found this hotel to be a good value for the money. It is not inexpensive, yet it is not ridiculously pricey. The views from this hotel is just amazing. The room was very modern and clean. The bathroom included a shower and tub area and dual sinks. We had a balcony that overlooked the bay area. The views at... More

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TDinFLA
Delray Beach, Florida
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 2 January 2012

Visited for three nights over New Years and had a great time. The hotel is in excellent condition and the rooms are thoroughly updated an modern. As a Hilton Honors Diamond member I had an upgraded room (6th floor, amazing view of Sorrento and Mr. Vesuvius) and access to the executive level club. The breakfast was very good and offered... More

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MarkPP
Pease Pottage
Senior Contributor
43 reviews
22 helpful votes
4 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

Good hotel which delivers everything it says on the web site. We were upgraded to a garden view room which actually had fantastic views of the bay of Naples and Vesuvius which was stunning to wake up to. Bar area is huge although had a good atmosphere and the service is attentive. Drinks are pricey in comparison to outside the... More

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nikkivn
Dunfermline, United Kingdom
Contributor
12 reviews
15 helpful votes
3 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

We have visited this hotel on four occasions now. First one was when the hotel was not a Hilton and it was our honeymoon. We returned three times hoping the experience would be even better as a Hilton. But on each visit the experience has not been as good as expected. On this occasion we were visiting with our 6... More

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Paolo Pedrazzini, General Manager at Hilton Sorrento Palace, responded to this review
3 November 2011

Dear Nikkivn, First and foremost, I would like to thank you for taking the time to communicate your experience at our property. Guests comments, whether positive or negative are always welcome and remedial actions are taken whenever possible. Concerning our Kids Club, taking into consideration that we involve kids of different ages from all over the countries, we decided we... More

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Hilton Sorrento Palace Also Known As

  • Hilton International Sorrento
  • Sorrento Palace
  • Hilton Sorrento
  • Sorrento Hilton
Address: Via S Antonio 13, 80067 Sorrento, Italy

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