We were worried about visiting Naples, but our stay at hotel excelsior converted us to big fans. We loved everything about this hotel and especially loved our evening stop at the terrace bar where the view is incredible and the two bartenders amazingly kind and charming.

Luxury hotel in Naples. Service is good, rooms are excellent. Location is a bit out of the way. You'll need to use taxis or walk a fair distance to reach subway. Breakfast offering were okay but were a bit disappointing. If you thinking of visiting Pompeii, consider Herculaneum, located at Ercolano Scavi, in addition or as an alternative. It's smaller... More

Staying at the Hotel Excelsior reminds me of why five star hotels are sometimes very, very worth it (often they aren't, but that's another review). It's been a while since I stayed in a five star that was truly focused on luxury and service, with all the little details in place. Unlike other supposed five stars where I've had to... More

Came here for 2 night stopover and had a wonderful time and will return. We came to Naples with a bit of intrepidation as to safety etc. However this hotel is in the right area to walk around day or night with fantastic views of bay and the big mnt V. Location great...tip get room over bay for views to... More

To all of those looking to stay in Naples Italy and want to have a memorable, outstanding stay, then look no further than Hotel Excelsior Naples. I recently stayed there for part of my Honeymoon May 25-30th. I travel very frequently and am a Starwood Platinum member since 2005. Upon the warm welcome checking in I was personally greeted by... More

During a conference held at the Napoli seafront, I and my wife had very good stay for 3 days at this hotel, which is commanding a fine view of the Santa Lucia port and Castel dell'Ovo. The staff was helpful and friendly, and the vicinity was very safe even the Napoli downtown is said to be otherwise. The cost performance... More

We are fortunate to travel the world and among those travels are stays at almost every Starwood Luxury Collection (former Ciga) hotel in Europe. The Excelsior fails terribly in trying to live up to those lofty standards of its brother and sister hotels. For one thing, the staff - especially the front desk, being the people you see first and... More

This hotel is probably the best in Naples though we did have some issues. We arrived at 12:30 pm after flying about 20+ hours and checked into our lovely room which was on the first floor. However there was also a very loud party on the ground floor making it impossible to sleep. However, we noticed we had no internet... More

We stayed at the Hotel Excelsior about ten years ago, prior to the birth of TripAdvisor. We found the sea view room to be extraordinary, the price reasonable, and the breakfast on the terrace lovely. So we came back, with friends, despite the somewhat mixed reviews on this site. Physically, this hotel is first class. The common rooms on the... More