This is a grand hotel, with wonderful lobby, and grand features. The location is unbeatable on the Via Veneto. You feel good walking into the hotel, but that feeling ends at the rooms. The rooms are moldy, dark and somewhat "cold", although the beds are comfortable. Our room had a horrible smell when you first walked in and then you...
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Have stayed here twice, the first time better than the second, but still a beautiful hotel with accommodating staff.
Very pretty location, beautiful rooms, welcoming staff that were always approachable and had time to chat, recommend good places and assist with needs, but all comes at a premier rate!
Worth the good money they charge you I think.
Only downfall...
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Dear Guest,
Thank you for taking the time to post your review about your experience with us. We are most grateful for your positive feedback about our rooms and the hotel staff. We work exceptionally hard to make unique every single stay of our valuable guest.
We do hope that we will have the pleasure to welcoming you back to...
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In a reasonably good position for access to the very centre of Rome although if you decide to walk back to the hotel it is uphill all the way. The place is very spacious with generally speaking big dimensions everywhere which is a nice change; my room was spacious and reasonably well appointed. You couldn't call it ultra smart but...
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Dear Guest,
Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at The Westin Excelsior Rome and we hope to welcome you back very soon for spending another memorable experience with us!
Arrivederci!
The Hotel Management
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If you are looking to splurge on yourself, then this is the hotel for you! We recently had the pleasure of staying here because my husband was attending a conference. The cost was 350 euros = $473.83 plus VOT per night! This was in a very exclusive location in Rome where most of the hotels seemed to cost the same....
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Dear Guest,
Thank you for taking the time to post your comments about your recent stay at our property.
We are very delighted to read that our facilities and accommodation exceeded your expectations.
We hope to see you in the near future to enjoy another memorable experience!
Sincerely,
The Hotel Management
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Great room, very posh. Large space with a walk in closet. Shower was outstanding. Location on the Via Veneto is wonderful for walking and people watching. Walking distance to Metro. Capuchin Crypt is nearby and a must see.
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Dear Guest,
Thank you for taking the time to post your feedback and share with us your experience at the Westin Excelsior Rome.
All of us are happy that you appreciated our comfortable accommodations and the strategic location of our property.
We hope that it will not be long before you are back with us for another visit.
Arrivederci a...
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We stayed in the Westin Excelsior in Rome for a week in August 2011. Our party of six had three rooms on the same floor, all near each other. I was impressed with the size of the rooms, and the size of the bathrooms. All were very large and spacious. High ceilings, room appointments that included side chairs for relaxing,...
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Dear Guest,
Thank you for taking the time to write your feedback on your experience at the Westin Excelsior Rome. It is wonderful to know that you have enjoyed your stay and appreciated the high standard of our service, facilities and the spaciousness and comfort of our rooms.
We do hope that we will have the pleasure of welcoming you...
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We just stayed two nights and we used award points. It is a big hotel conveniently located to walk to most locations such as the Vatican if you like walking. Our room was probably a basic room and looked like a small room in a museum with chandeliers and red flocked wallpaper that matched the curtains. It was cute and...
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Dear Guest,
We were delighted to have you as our guest at The Westin Excelsior Rome and very pleased to learn that you had a memorable experience with us! We work extremely hard to make every guest’s experience a special one.
We very much look forward to welcome you back in the very near future.
Sincerely yours,
The Hotel Management
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A great beautiful historic building, very good location, gorgeous and spacious rooms BUT :
- lots of dust, you could actually write your name in the dust on the furniture
- you have to pay for WIFI or highspeed internet connection, I think that's a little bit exaggerated due to the rate you already pay
- after 9.00 am, it's...
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Dear Guest,
Thank you for spending the time to post your experience with us.
We are delighted that you appreciated our historical property and the spaciousness of our rooms.
We are very sorry to learn that we didn’t meet entirely your expectation and we would like to express our apologies for the disappointment you have expressed. Please be assured that...
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I stayed at the Westin Excelsior, Rome in January as I was visiting friends. I pulled up to the hotel and my experience began. A friendly gentleman opened the door to my car and escorted me to the lobby. Several staff members greeted me in the lobby and promptly checked me into my room. I was the only person in...
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Dear Guest,
Thank you for your lovely comments about your recent stay with us at the Westin Excelsior Rome.
We were delighted that you appreciated all our comfort rooms and high standard of service. We work exceptionally hard to make every guest feel special and live a unique experience! Our guest’s satisfaction gives us a great sense of accomplishment.
We...
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We stayed For one night. We stayed to their suite. Excellent room, service snd location. We loved it!!
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Dear Guest,
We were delighted to have you as our guest at The Westin Excelsior Rome!
We very much look forward to welcome you back in a very near future and ensure that you enjoy another truly memorable experience with us.
Arrivederci!
The Hotel Management
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495 Reviews
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318 Reviews
