We wanted to really splurge out and therefore booked a premium room including red level service. Unfortunately the hotel could not meet our expectations and in the end we were quite disappointed. Of course the design of the hotel is really nice and the location is wonderful. But it still seems to me that all the people giving a good... More

Great location, excellent service and food. Book breakfast package on check in for a good discount if not already included but make sure you can take it on the day of departure. Pool and bar area perfect for a relax after a hard days sightseeing. Vatican City is less than a 10 minute walk away.

From our private driver, Carlos A++++, to Roberto, the head waiter and don't let me forget the Master Chef, Don Alfonso & his wife Livia...EVERYONE A+++++. Now, the hotel was gorgeous, perfect location and just where you should stay for your dream vacation.

I've started my trip to Rome with a strong felling of fear.....hotels in Rome were not the most charming in my memories, BUT Gran Melia Rome had nothing to do with my older memories.......incredible design, great features, great restaurant ( no crackers and jam on breakfast :) ). The experience was truly superb and unique. Last but not least the... More

We stayed for 3 days and booked 2 rooms. It was a shame, but not the end of the world that we couldn't get the rooms on the same floor. Initial impressions were very good, with exceptionally friendly and helpful front desk staff showing us around the hotel with wonderful grounds. Things got a little worse later when we went... More

We stayed at the Gran Melia for a total of 3 nights. The hotel is very nice. I hear that it was a formerly an estate and had converted to a hotel. The hotel itself is about a year or so old. Upon arriving to the hotel, we found the bellmen to be very helpful and the front desk staff... More

I booked a de-luxe room B & B and when we arrived we were told that we'd been upgraded to a garden room and given a complimentary dinner. The hotel is very new and modern - beautiful decor and superb bars, dining rooms, library, gardens and pool. Our room was very comfortable and the little private deck was a nice... More

I set about trying to get a 5 star city centre hotel, but with a pool and sunbathing area for the afternoons ( assuming we got better weather than the UK ). This actually was not easy. On balance, I got the great pool / chill out area, but perhaps at the expense of the best hotel. The location is... More

We stayed in a junior suite for three nights and feel rather underwhelmed. The location of the hotel is good (not in the heart of Rome but everything is easily reached on foot). The welcome was friendly and the check-in fast and efficient. I prefer modern hotels, and hence chose this one due to the wooden floors and nice design.... More