The location was fantastic. We walked everywhere and it is also very close to the Spagna metro station. Our room was very clean, the bathroom was large, and the roof top breakfast was a great start to the day. We found the front dest staff helpful and friendly. We did use the car service to get from the hotel back...
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Dear Guest,
Thank you for your beautiful review and sharing your feelings with tripadvisors readers and with us.
We always welcome both positive and negative comments as they are important instrument to evaluate and improve our level of service.
We would be honored to welcome you back on your next visit in the Eternal City.
Kind regards
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The centrally located hotel have excellent service and a very good staff.
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Dear Guest,
Thank you for taking the time to share with us your positive feedback on your recent stay.
Yes, our location is sure the bast that you can find in the centre of Rome with our fantastic Roof-Garden for your buffet Breakfast.
Me and all our Staff look forward to welcoming you again at the Hotel Madrid Roma.
Best...
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We were staying on our honeymoon at a hotel down the road. When we tried to extend our holiday there, they wanted to charge us an additional $70 on top of the daily rate for the cupboard they had us staying in.
I balked at this and even more when they said that it was due to the high tourist...
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Dear Guest,
Thank you for telling his experience at the Hotel Madrid Roma on Tripadvisor.
I am very happy that you find the Hotel Madrid a very great place to stay in Rome.
When our guests are satisfied is the best award for our job!
We are pleased to welcome you back to our hotel !
Best Regards
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I had never been to Rome before so I did lots a research when planning where to stay in Rome. After reading other good reviews on tripadvisor I booked this hotel. When we arrived my husband was mortified that I had chosen a 3 star hotel. The hotel was fantastic I don’t have a bad word to say, best of...
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Dear Sir/Madame,
Thank you very much for your kind review left in tripadvisor,
We hope to have the pleasure to have you or your friends and family again in this Hotel in the centre of Rome with our Panoramic Roof-garden for your Buffet breakfast every morning.
Best Regards
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I have been staying at the Hotel Madrid 1 - 2 times a year for the past 20 years. The rooms are clean, bathrooms are a good size, the staff is excellent - ready and willing to help with anything you may need. Best of all is LOCATION, LOCATION, LOCATION! The hotel is a few blocks from the Spanish Steps...
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Dear Michele,
Our sincere thanks for taking the time to leave your feedback on Trip Advisor.
We are very pleased to read such positive comments, especially the one regarding our staff of our Front Office Department , and that for you is like a family, that it is the best compliment that a Manager can receive!
We are already looking...
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Couldn't ask for a better location. With in 5 minute walk to Spanish steps and great shopping and 15 minutes from Fountain De Trevi. The hotel itself was less than desirable, maids were loud outside of rooms from about 630 am till they were done. Room was very dark, walls were very thin,bed was extremely uncomfortable. Decor was terrible. Breakfast...
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Dear Guest,
thank you for your participation through your survey on Tripadvisor and kindly note that our guest comments are always important to improve the level of our service.
I would also like to thank you very much for the kind words regarding our service and staff that for us are the best compliments, because we strive on a daily...
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Due to unexpected circumstances we had to find a new hotel and it was Saturday night in Rome. We stopped in at the Hotel Madrid, where Max went out of his way to assist us. Not only did he find us a room, he made some adjustments so we could have it all 4 nights. The rooftop breakfast dining was...
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Dear Guest,
Thank you very much for your nice review left in tripadvisor.
We are very happy that you appreciated our hotel ,our Staff and or services.
We are already looking forward to welcoming you back soon!
Best Regards
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+ The location of Hotel Madrid is good when you find the hotel as it around 15 min from Metro, short distance to the Trevi Fountain, the Spanish Steps and shopping! The staff was friendly and helpful. The room was clean. Good service in breadfast room eg fresh fruit and hot foods, A/C worked.
- Before you go there, you...
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Dear Sir or Madame,
Thank you very much for your nice review.
We are very happy that you appreciated our hotel location in the Heart of the Historical centre of Rome and service.
We are already looking forward to welcoming you back soon!
Best Regards
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I've been travelling to Italy very frequently in the past 9 years and Hotel Madrid is my favourite hotel to stay in. My boyfriend and I have been several times and his parents came with us as well another time.
Very clean hotel with quite spacious rooms and the largest bathrooms I've seen in Rome, complete with fantastic bathtub &...
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Dear Guest,
First of all thank you very much for your review, we are glad you enjoyed staying with us everytime you are in Rome !!!
Thank you for emphasizing our service, our rooms and our Roof garden with Buffet Breakfast in fact our daily mission is to meet guest’s expectations and making their stay unforgettable and unique.
When we...
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I stayed at the Hotel Madrid for 4 nights last July (2011) with my husband and two daughters (12 and 7). We booked a Suite and it was very comfortable, with two separate rooms and one “huge” bathroom. The kid’s beds were real beds, and NOT extra, uncomfortable ones like many other places we stayed during our vacation in Italy....
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Dear Madame,
Thank you for your participation through your survey on Tripadvisor and kindly note that our guest comments are always important to improve the level of our service.
I would also like to thank you very much for the kind words regarding our service, breakfast and our family suites that for us are the best compliments, because we strive...
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114 Reviews
378 Reviews
1,090 Reviews
