The hotel's AC was down and they lied and said it would be fixed. My dad has high blood pressure and can not handle the heat. It was the worst and the rooms were tiny. Everything about the hotel itself was BAD. One staff member however, made everything okay. His name is Paul (Paulo?) and he did everything he could... More

I agree with most of the reviews. I was with my family this summer vacation and the experience was horrible. AC didn’t work. We all were sweat and thirsty, and surprised the mini bar/refrigerator was empty, not even a bottle of water. No ice machine in the hotel and no way you can buy a glass of water during the... More

Once arriving at the hotel, my son, my wife, and I were told to wait 5 hours, (as our room wasn't "done" yet). After the 5 hours had passed we got our room and once we got in there, we realized the AC wasn't working. We called maintenance and they 'supposedly' fixed it. We woke up the next day to... More

The hotel is very far of the metro station and it's far away of the principal city attractions. If you return in the night to the hotel i recommend to take a taxi since the metro station is far and the streets are with a poor ilumination in the night. In America most of the hotels have free wireless connection;... More

We stayed here for 2 nights. It was in december and the weather outside was cold, but the room stayed consistently hot! It was very uncomfortable, had to open the window and keep it open during the night. The room that we got was very small and old with a very tiny television. I would not stay here again because... More