I stayed in this hotel with some guests for a business trip and I was really disappointed because the rooms were really bad and definitely not in line with our expectation. A very old moquette in the floor, dirty and spotted. The bathroom needs a complete refurbishment; the wall was damaged and needs to be repaired. The breakfast buffet was... More

The price of this little four star was the best part of it. Inclusive of breakfast and wifi, it is definitely worth the money. A little surprise was coffee machine at the corner of the restaurant where you can make a cup of coffee during the day. That is probably a compensate of the strange fact that there is no... More

Very clean hotel and good services. Breakfast was very good and accommodating to coeliac and children alike. Fresh fruit and pastries were welcomed as this is unusual for an Italian hotel. Welcoming staff, tri-lingual, french, italian and english. Good value for Genoa as it seems to be a very expensive city to stay. Perhaps cheaper staying in somewhere like Pavia... More

Half the rooms are in the new part of the hotel - and are great, recently refurbished & clean. Rooms in the old part feel more tired - and some of them seem to be on what was once (perhaps still is) the smoking floor, and have a definite smokiness to them. You can tell straight away which type of... More

This is a good hotel at a good location. The room are reasonable sized (although I also saw very small ones). We got a free upgrade of the room and it was very modern, functional and clean. The common areas appear a bit old but are also reasonably clean. Breakfast was very good, broad selection and fresh. The staff was... More

Genova is a unusual city: everything is pressed between mountains and ocean. And, unfortunately, this is not a very safe city. Some thiefs use to "work" in historic centre. So, if you find a safe place to stay, go ahead. NH Plaza is in a very safe neighborhood. You can walk around and try some of the best trattorias in... More

When someone has the luck to get such a nice building to manage, it should be managed properly, still a Jolly Hotel personnel. The person that took our luggage had an open bleeding cut on his head, that got me very sick all night for having seen that. All common areas are very dirty, and the bathroom, having black tiles,... More

Visiting Genoa for a weekend with a friend we decided to look for a hotel rather than a hostel. For $68 for the night including breakfast we didn't have the highest expectations, but we were both incredibly pleased with our stay. The room had two twin beds, was very clean. The bathroom was great, big shower and even had a... More

No doubt that NH Plaza enjoys the benefits of its location in the Downtown. I stayed for Almost a month in the hotel for a business trip. Room i stayed in was small but elegantly planned with all the amenities like, study table, Mini Bar, Lamps and its switches. I missed only a Microwave Oven. Toilet was good with heated... More