We booked a double seaview room at this hotel and on arrival were offered a very small room on the third floor which was absolutely awful. My husband liked the view from the balcony but that was the only redeeming feature. (I'll attach some pictures). The room looked like it hadn't been decorated for decades and the bathroom was old... More

My wife and i stayed in the hotel in September 2011 as part of our Italian honeymoon. We found the reception staff to be friendly and breakfast was good. Unfortunately we only had a standard room on the 4th floor which overlooked the road. The room was too warm and the AC didn't seem to make a difference - when... More

Staff were friendly and helpful - receptionist phoned to check if cable car was running on day of transport strike, replaced bulb from wall light instantly. Free internet access so complaints about wi-fi bring temperamental are pointless. Decent breakfast and staff dealt efficiently with any requests. Single room was reasonable size although balcony small. No problems with water pressure and... More

Stayed here for 7 nights. Unlike other reviewers we found the staff quite friendly. This is a 3 star hotel and many aspects are of that grade but it deserves a 5 star for views and location. Rapallo is an excellent base for this area and the hotel is about a 5 minute walk to the bus and train stations.... More

We had room 103, a superior room with sea view on the first floor. It was a good size room with a large bathroom, separate shower, walk-in closet and a huge terrace with two lounge chairs, pads and a table with three chairs. It was very hot and humid while we were there and the staff were great about supplying... More

Where do I start with this hotel...besides the fact the woman on the front desk is the most rude woman I have ever come across and this hotel is the worst hotel in Europe. We booked and paid for a triple room but when we arrived there was a sorry excuse for a fold out bed. When we asked for... More

Cons - lady at the front desk was terribly abrupt & unhelpful. Not just to us but other guests we spoke to out at dinner by chance - triple room booked no mention of small uncomfortable fold out - asked politely to move rooms was told "this is Europe" - we got to breakfast at 9.30am an hr before it... More

nice little hotel right on the sea side, in front of the castle and walking distance to the center of Rapallo. good service, not a 5 star hotel, but good price for such a hotel. there are just a few parking spaces free in front of the hotel, and it is first come first serve, do not move your car... More

We wanted to stay in Cinque Terre or Portofina, but there were few places, and those were too expensive. Settled for Italia e Lido, and were delighted with our stay. The waterfront at Rapallo was charming, with excellent restaurants. Our room was tiny, but with an amazing view of the "castle" and harbor. The staff made excellent recommendations for restaurants... More