Stayed here for two nights on business. As most reviewers say it is in a great location and staff are very attentive. I do think it's a pricer than it needs to be but not really been anywhere else in Bergamo to compare. Rooms were clean. However I was disappointed that it was a smoking room. There was no mention... More

This is the second time I stayed at this Hotel. The receptionist gave me a complementary upgrade. Once again the mini bar was well stocked, the bathroom clean, and the room nice and cosy in winter. Our Balcony had a Christmas tree. You can get the 1A bus to infromt of the hotel from the airport. You can also get... More

I've been here many times, time to write a review. Location is great (close to funicular etc), service is great and it looks like a nice hotel when You walk in. But the rooms, at least the ones I've been sent are old, really worn out. Bathroom the same. Basically everything works, but they scream for a renewal. Breakfast is... More

I have been traveling to Bergamo quite often for buisness. I typically stay at the Arli but have stayed at most of the other hotels in the area that are of similar quality. I've always been intriqued by the San Marco because the lobby looks very nice and I have heard the rooftop restruant is excellent. The room I had... More

This is my third stay at the Excelsior San Marco in the last 3 years. The front-desk people are very kind and both check-in and check-out are super fast. It's a pity that the rooms are so old fashioned; I wouldn't dare to say they are uncomfortable, but clearly they need some improvements: bigger beds, better lighting and a comfortable... More

This was my 3rd stay at this hotel over 4 years and I would say the hotel is looking a bit tired. Rooms and general areas are in need of updating. On the positive side the hotel is in an ideal location. Close to funicular to old town and close to main shops.The room we had was very clean and... More

Great location, close to city center and to the funicular (to Old Town). We arrived earlier than check-in time but were granted (an upgraded) room very quickly. We travelled with our baby and staff were very accomodating with our specific requests. Would definitely come back to this hotel next time in Bergamo More

This was our 2nd stay at this hotel and we were pleased (but not surprised) that it was just as good. We experienced the same high level of service as before and a problem with the shower door was fixed promptly. Our room was large and on one end of the center part of the hotel. The room was spotless... More

Great location, walk 2 mins it's to city centre or walk 3 mins to the old town. Room was very clean and comfortable, breakfast was very enjoyable and staff where very helpful and friendly. Would love to stay there again! More