This is not a bad hotel, just a disappointing one. It is in a great position, a couple of minutes from the Cathedral and La Scala. The bright refurbished lobby is the best bit perhaps, but as you take the lift up to the rooms the hotel becomes increasingly shabby. The rooms are very old fashioned are rather functional and... More

We have stayed at this hotel many times as it is in a great position and near all our appointments, but have complained often about the state of the rooms .This we can put up with ,but the rude staff is something else ,but our trip this week when we walked out will be the last .The last time we... More

We stayed in this hotel in November 2011. It was part of an organised tour. The place is a little tired and might benefit from a revamp. The location, however, is second to none. Breakfast is good and the rooms are OK. The curtain fell down in our room but was fixed in minutes. Never found out how the heating... More

Had stayed a week at the hotel. A decent hotel, nothing bad, nothing great. It was decent sized room for Europe. Staff at the front desk was helpful. Best thing is the location, two steps away from the Duomo, the Galleria, and the metro station. Luini next door is worth the queue for their panzerotti. Good ice cream as well... More

We just stayed for 4 nights at this hotel and it was great. We almost did not book because of the not so good reviews posted, and I'm so glad we stayed here. The staff was friendly and very helpful. The room was clean and elegant. The location can't be beat… it's a block from the Duomo and Galleria. I... More

Rooms are very small, but clean. Bathrooms are clean. This place is all about the location, 2 minutes away from the Duomo and the Galleria, and has many great restaurants nearby. They charge you 7 euros por a 3 hour wi-fi card, so be advised ( this is common in Italy but I still thnk hotels should offer free wifi... More

This must surely be Italy's answer to Britain's Fawlty Towers. A query to 'Mr Fawlty' on arrival as to why the air conditioning wasn't functioning was met with the terse response that 'it's winter now, Madam, and we have the heating on but you can always open a window'. Madam kept a window wide open throughout our stay but the... More

This hotel seemed to have received mixed comments on Tripadvisor, but having taken the plunge to stay here, am pleased I did. The Hotel is very central just 2 minutes stroll to the Duomo. It is a hotel of elegant grandeur. The pool is more of a splash pool (despite the photos) and my party of 4 actually had this... More

My sister and I stayed at this hotel in October of 2011. The room was small (not unexpected in Italy) and was not clean. It looked like they had vacumed the middle of the room - definitely not around the edges and not anywhere near the bed. That would explain why they provided slippers and small throw "rugs" beside the... More