We stayed here for 2 nights on a Fri/Sat, the rooms were clean & comfortable but the staff lacked any customer service skills. There was no bar or restaurant open & we asked for a nightcap and were greeted with you'll have to wait! Breakfast staff were rude & unhelpful, the coffee machine ran out and we were treated like... More

We were bumped from our first choice, the M14, and sent to the Milano. The reception when we arrived was best described as distant, or aloof, yet the hotel hardly merited that attitude from the reception staff. The rooms were clean, breakfast was from a wide range of the usual Italian cakes, meats, cheeses and fruits. Different staff at reception... More

The hotel's place is easy to find, with navigation you can have small problems like everywhere in Italy. The hotel is old style, close to the center. But from the reception till kitchen none of the staff was friendly. There was a group having breakfast before was so the dining hall was like a warground. Nearly nothing to eat, noone... More

Hotel is prefectly located, just 10 minutes walk from city center (we traveled by car), the room an iterior is not very cozy, more suitablle for business ocasion, than for family or copule travellers, but clean an new. Staff is not really friendly, but very helpfull. For the full price quite dissapointed, but for last minute booking €55 per nigt... More

The service at the hotel is very professional, but rather stuffy and a bit standoffish. With the exception of the lady that prepared the breakfast, there was no one that really made you feel welcome. The room was very spacious and clean. The bathrooms were large, but everything in the room screemed "old person", from the chair and handles in... More