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All 388 Venice hotels

Santa Chiara Hotel

3.0 of 5
548 Santa Croce, 30125 Venice, Italy
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Santa Chiara Hotel
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Ranked #183 of 388 hotels in Venice
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405 reviews from our community

Traveller rating
    111
    162
    75
    34
    23
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Families
98
 
Couples
155
 
Solo
24
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
East Molesey, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 19 June 2013 NEW

Location good, take auto bus from Marco Polo airport and can walk to the hotel. We stayed in an annexe called Residenza Parisi as main hotel full. a short walk away.We had a large room and a very large wet room/bathroom. ate buffet breakfast at main hotel which was very good. Lovely view overlooking Gran Canal. near also voaporetto stage.... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 June 2013

I have just returned from the Santa Chiara and I loved the hotel because it is old and very Venetian. Friendly staff, clean,very good breakfast ,ideal spot to travel anywhere buses ,trains planes I have visited Venice often and stayed in all differentnt areas so was slightly dubious because of the area but it is great I recommend. I had... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review
18 June 2013

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us! The window in your room was high because the hotel was a monastery. Yes we will be 4 star and there will be an increase on the rates, but not very big. In any case we will take care of the people who are... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 June 2013

The Santa Chiara is situated in a very convenient position, right next to the bus terminal, so it is easy to get to from the airport. Our travel experience was spoiled by an icy attitude from the staff, who made us feel that our questions were a bother. In the morning when we went for breakfast, we were given no... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review
18 June 2013

Buongiorno! I'm sorry that you didn't enjoy our services, but I think there has been a misunderstanding. Your (and anybody else!) questions will never bother us. Many other guests wrote that our staff is smily and always ready to accomplish everybody's requests. We don't do any distinction between our guests, so it's very strange that you found them unfriendly. The... More

Orange Park
Top Contributor
195 reviews 195 reviews
26 hotel reviews
Reviews in 46 cities Reviews in 46 cities
260 helpful votes 260 helpful votes
4 of 5 stars Reviewed 5 June 2013

This hotel is directly on the Grand Canal across the canal bridge from the S. Lucia train station, and within walking distance to the Piazzale Roma vaporetto stop and the people mover that takes you to the Venice cruise terminal. Because of its location, it is an ideal hotel to stay at in connect with a cruise out of Venice... More

Was this review helpful? Yes 2
See 17 more reviews by RLWOrangePark for Venice
Robertino3, Manager at Santa Chiara Hotel, responded to this review
7 June 2013

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your stay with us, and I look forward to welcome you again here in Venice. As you have seen we are doing an extension of the hotel, we will have bigger rooms and bigger bathrooms (and we will become 4 star). We will finish it by the end... More

Nice, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 June 2013

Obviously not five star, more quaint European, in a perfect location to access the train station or the airport. We had a Grand Canal view that it made it a little more special. Attentitive staff able to converse in English. Highly recommended.

Was this review helpful? Yes 2
Robertino3, Manager at Santa Chiara Hotel, responded to this review
7 June 2013

Buongiorno! Well we are not a 5 star, and also our rates are not 5 star!!! :o) But we will be soon a 4 star! Thank you for your very kind review, I'm happy you enjoyed your stay and our services. I hope to welcome you again here in Venice, have a great day! Roberto More

west hills, ca
Top Contributor
200 reviews 200 reviews
61 hotel reviews
Reviews in 76 cities Reviews in 76 cities
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed 4 June 2013

Stayed here one night precruise on points. Was given a large room with tiny shower on top floor. Had nice view of the canal. This hotel is very convenient as there are no steps to access it from the bus station. The People Mover is nearby as well as all the vaporetto lines, the COOP, and the train station. Breakfast... More

Was this review helpful? Yes 1
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Robertino3, Manager at Santa Chiara Hotel, responded to this review
5 June 2013

Buongiorno! Thank you for your very nice review, I'm happy you enjoyed your stay! The construction doesn't affect any room. We all look forward to welcome you soon again here in Venice, have a great day! Roberto More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 June 2013 via mobile

This hotel is brilliantly situated for getting in and out of venice and bearing in mind you spend most of your time in Venice out and about exploring and not in your hotel we found out perfect. It is just off the bus station, the bridge for the train station is literally next to it and it is on the... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review
5 June 2013

Buongiorno! If you win the lottery you can also buy the hotel! :o) I'm kiddin'. I'm happy you enjoyed your stay with us, and thank you for the very nice review! We all look forward to welcome you again soon here in Venice. Warmest regards! Roberto More

Milton Keynes, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 June 2013

May 2013, Superior room Grand Canal view. Possibly the best located hotel in Venice - 2 minutes walk from the airport bus, 10 minutes walk from the train station, 2 minutes from the vaporettos, 20 minutes (by people mover) from the cruise terminal. Plenty of decent restaurants and bars nearby. This is an ideal base for exploring Venice without having... More

Was this review helpful? Yes 1
See 9 more reviews by MK13AL for Venice
Robertino3, Manager at Santa Chiara Hotel, responded to this review
10 June 2013

Buongiorno! Thank you for your very nice review, I'm happy you enjoyed your stay with us. Thank you for all the suggestions, we will take good care of them and will try to fix everything. By the end of the year we should finish the extension and after that we will renovate also the "old" part, keeping the charm but... More

Harlow, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 June 2013

We were in Venice between the 28th and 31st May as part of my wife's 'significant' birthday celebrations. I did a bit of research in advance, looking for a minimum 3 star hotel for us and our 9 year old son. These things are always a bit of a gamble, and you always sweat it a bit, that you’ve made... More

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Robertino3, Manager at Santa Chiara Hotel, responded to this review
5 June 2013

Buongiorno! Thank you for you review! I'm happy you enjoyed your stay with us and I look forward to welcome you again soon here in Venice. Have a great day! Roberto More

Florence
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2013

We found Santa Chiara to be a lovely place , easy access to all transports Water bus and Water Taxi and just across the new bridge to the train station and out side the train station information booth for trip to other islands, The hotel it self was very clean and combatable, the staff was very friendly and helpful, the... More

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Robertino3, Manager at Santa Chiara Hotel, responded to this review
10 June 2013

Buongiorno! Thank you for your very nice review and for the suggestions about the breakfast, we will work on that side. We all look forward to welcome you again soon here in Venice. Have a great day! Roberto More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Grand canal(52)
  • Train station(17)
  • Friendly and helpful(9)
  • Water bus(7)
  • Very good(6)
  • Great location(6)
  • Very clean(5)
  • Piazza Roma(5)
  • Would definitely stay(5)
  • Marco Polo airport(5)

Additional Information about Santa Chiara Hotel

Address: 548 Santa Croce, 30125 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar/Lounge Business Centre Free Breakfast Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#165 Romantic Hotels in Venice
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Situated in an ancient and more than 500 years old palace facing the Grand Canal, is the only hotel in Venice which offers a private parking. The rooms are furnished in Venetian style, many overlooks the Grand Canal or the water, porterage service and breakfast are included in the rate. It has a dependence 150 meters from the main building (wheelchair friendly!). It has the International Quality Trademark ISO 9001. **Small pets allowed, handicap accessible, room service available.** ... more   less 
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Also Known As:
Hotel Santa Chiara
Santa Chiara Venice

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