If you're planning a trip to Venice, 3 pieces of advice: Avoid going in peak season, make use of the Vaporetto network and stay at this hotel.
The location is excellent. It's on the canal that the bridge of sighs crosses, and yes, if you're in a balcony room you can see the bridge (which has recently emerged from under...
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We have stayed at this hotel 6 times and still enjoy it.
The location is perfect, tucked behind San Marco, with a great view of the Bridge of Sighs (Ponte dei Sospiri).
All the rooms are junior suites, and it is worth the extra price to choose a canal view room. My husband watches all the boats that go up...
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Ill been there three nigts. The hotel is great located just some feets from San Marco. The room was clean and the room service was very good too (we took all breakfast at room and was good and on time).
But.......
they still have an isue with Hot Water, most of the time is just a narrow amount of it,...
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Dear Sirs,
first of all we apologize for the inconvenience you had with hot water.
It was not a problem of experience but a real part of the central heating that need to be repaired/replaced. From our side we made all possible to solve the problem but we realized we need to wait for the assistance to come.
We anyway...
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Just finished staying for six nights. The room had a great view of the bridge of sigh. hotel staff are very friendly and helpful. the location is perfect, close to St. Marks Square and the water buses. Lot's of restaurants and stores right outside hotel. The room was very clean and the breakfast was good. I highly recommend this hotel...
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Dear Sirs,
thank you for your kind review.
We are happy to know you spent good time with us.
We hope to have you as guests in the next future, just contact us and we will reserve a special treatment.
Best regards
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The hotel is accessed by its own pontoon if you are taking a taxi boat from the airport which saves pulling luggage through the streets and over bridges which is the norm for Venice. The location of the hotel is fantastic with less than 100m walk to San Marco (St Marks Square). Rooms are very large for central location and...
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Dear Sirs,
thank you for having chosen our Hotel for your stay in Venice.
We are glad you spent good time with us and hope to see you soon in future.
Best regards
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It was alittle pricey, but I got a canal view in a great room. Service was wonderful and the staff was very helpul. Hotal was nice and breakfast was great. I would stay here again.
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Dear Sirs,
thank you for your great review!
We wait for your in future for another wonderful stay in Venice at our Hotel!
Just contact us and we'll reseve a special treatment.
Best regards
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We stayed at the Ponte dei Sospiri for two nights in August - This was our second visit (so we should know better really), the main reason being it's fantastic location, 1 minute from San Marco square and our room literally overlooked the 'bridge of sighs' albeit covered in advertising hoardings as it has been for several years now.
Whilst...
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Dear Sirs,
we feel sorry for knowing you had these problems during your stay.
It is true, we had problems with the Boiler. A piece of it got broken and we had to change it, but of course it took a little of time....and we apologize for that.
As far as the room itself we can guarantee that all our...
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My wife and I stayed in the junior suite for 3 nights at the end of our trip around Italy. In short we were accused of damages to our room and presented with a bill for €200. Our room was fine but very tired. We did not pay for the damages as they were obviously existing but it ruined our...
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Dear Sirs,
we are very upset in reading your review.
The damage has been found in the room during your stay that is why we presented the bill.
Anyway after discussing a lot we haven't come to an end and the amount you are talking about has never been paid from your side.
Our Hotel is a safety standard so...
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We've recently been to venice after a week in lake garda. We really splashed out on this hotel as we were only staying in venice for 2 nights and couldn't wait to get there. After alot of hassle actually getting from peschiera to venice (overall took from 11 o'clock til 6) we FINALLY found the hotel after alot of searching...
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Dear Sirs,
when reading you review we felt very upset.
Our Hotel is composed by 12 junior suites and 1 deluxe double room. All our Junior Suites are carefully designed with particular style: silk, velvet and brocade furniture, Murano glass chandeliers. Some of them equipped with jacuzzi some others with Shower Turkish bath and all of the rooms are well...
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We stayed in the hotel in August 2010 - we were a couple + a baby. Stayed in a Junior Suite and the deal was pretty good (and included breakfast + one dinner at the hotel's restaurant All' Angelo (drinks not included), free entrance to the casino and a free tour to Murano's shopping area). we ended up using the...
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Dear Sirs,
thank you for your review. We are glad to know you spent good time with us in Venice.
We only apologize for what happened at check-out. Surely there has been a misunderstanding because the Hotel porters can never take the luggage to the vaporetto stop, it is true that only authorize poters can do it.
We look forward...
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