We stayed in this allegedly 4 star establishment in April 2013 for three nights. On the final night of our stay there was no hot water. I called the front desk to report the problem, two hours later I went in person to the front desk to ask about another room. The front desk unhelpfully told me the hotel was... More

I stayed at this hotel solely for the reason it was the location of a conference I was attending. The location is good, right off St. Mark's square - literally right off. The rooms were clean, the bathroom very nice, and though while the bed sagged, it was perfectly fine for sleeping. It was an adequate place to stay -... More

The hotel is excellently located very close to San Marco Square and the waterbus and is ideal for a family holiday. The room was spacious and was perfect for a family of three. The staff were most helpful,good service and the breakfasts served overlooking the canal were always very good. Excellent choice.

We stayed 2 nights on the 5th floor with our family of five and were immediately surprised at the size of our room...a kitchenette, large living room with comfortable chairs and sofas (which converted into beds) and a separate bedroom with 2 balconies overlooking a canal. Beds were comfortable, air conditioning was quiet. One bathroom was fine for our family,... More

We have just arrived back after staying 4 nights in this hotel, It is ideally located , just off San Marco Square. On arrival , our bags were brought to our Suite, which was spotless and spacious. The suite was cleaned every day, and towels ( which were white and fluffy!) were replaced, the bed linen was also changed. We... More

My room was exceptionally small & pricey -the location was in the middle of Venice & i could walk everywhere. All the hot spots in Venice were easily walkable. The room was pricey & not great value, however location was great -its a thin line. Its a good place to stay & you wont sacrifice much since youll have all... More

Absolutely beautiful, comfortable bed great air con, quiet room, very clean. Right next to a little canal. furnishings were so lovely. Drapery very nice. bathroom worked well. Only thing that let it down was the breakfast room, no table cloths, was a bit like a backpackers hostel. The brochure in the room showed it all done up and thats what... More

We stayed there in September 2012 after finishing a cruise. The htel was in a great location close to St Marks square. The hotel was clean and the suite very spacious. I found the reception staff quite rude. They seemed to ignore you while you were waiting at the desk and they were trying to sort out something else. This... More

Stayed here one night because originally booked hotel was a disaster (see other review). Exceptionally helpful staff, excellent dining and and bar lounge area. Exceptional buffet breakfast. Located on canal directly beside San Marco Square. Sleeping quarters are directly beside the main lobby and bar lounge. Elegant wooden walls in main areas. Sleeping quarters are clean and well maintained. Since... More