We stayed at the hotel for 2 nights last weekend. Took an Alilaguna water bus to the second stop on the orange line and followed the hotels directions from there. Easy to find and well located for walking around the city. We had a basic room booked and wished we had upgraded as it was tiny and dark. There was... More

Pro: location and beauty. Cons: no lift, old furniture, hot room, breakfast with little choice, no air conditioning in May The hotel has a perfect position to enjoy Venice right from its heart. The palace used to be a very beautiful patrician family's residence and it still shows this richness. However, the hotel looks quite old without the comfort of... More

What a truly beautiful hotel. Stayed with my husband and 16 year old daughter at Easter. We booked a junior suite which overlooked the courtyard. Even though there was building work going on next door you couldn't hear anything - so quiet. There was always plenty of choice at breakfast. All the staff were so helpful. The hotel is in... More

Stayed at this Hotel for three nights at the end of March. Although there are many, far more expensive Hotels in Venice, we did not think we were scrimping either when we booked this Hotel, however were very disappointed and would not recommend this Hotel. It certainly isn't a 4 star hotel. When we arrived, the Hotel Manager/Receptionist, Tilly, was... More

The hotel is very nicely located, in Canareggio which is not in immediate neighbourhood of Piazza San Marco but thats a great benefit - the crowds there are just too much.. The hotel is elegant, on a nice canal, short walk to Grand Canal / vaporetto stop. The room was spotless and nice, overlooking a nice patio. It was modern... More

Stayed at this hotel last weekend,we had a lovely weekend staying in rm201 overlooking the courtyard at the back of the hotel. This room has a very high ceiling & is large enough to include ottoman & chaise longue & dressing table easily. The continental breakfast was included ,& bacon & eggs were being served. The staff were all friendly... More

Nice hotel but was a bit disappointed at being stuck in a tiny room behind reception- lots of noise and felt like we were in an office. Nice to know that they have a fully wheelchair accessible room, however we did not request one. Breakfast was incredible, and reception staff were very helpful with bookings, informing us of a transport... More

Stayed at the hotel for 2nights during the Venice carnival. As the title says i cannot spot any negative comments. Very accessable to all diractions to Rialto bridge/ market, To Piazza San Marco or To the train stations........, charming staff and nice breakfast. Planning to return next year and hopefully would like to stay at the same hotel.

The hotel is undeniably beautiful but it does need some attention because it doesn't have atmosphere at all. The building is old and on the ceiling and on the floor there were some massive cracks! Also, there is no lift and we carried our luggage to the first floor room, which was more a suite, very spacious. But illumination wasn't... More