Loved every minute in this hotel, rooms are very well kept and the service is top notch. The staff are very helpful at the front desk, restaurant and housekeeping. Excellent breakfast and the garage space is a plus. Not to mention the central location. Will definitely return. A big thanks goes to Vito, Rosa, Patrizia, Giusy, Mary, Francesco, Daniele ,... More

The staff where very good and made our stay very pleasant. The rooms are about average size for European hotels the room very clean except for the carpeting had many stains. Breakfast in the morning was very good which was included in the room. The indoor parking is small and can only handle about 10 cars. The location was very... More

As a 4 Star Hotel I did not expect to have a room with the wall paper peeling off and the bathroom floor appears to be stained. The Hot Water for Tea was never Hot but warm during breakfast and items appears to come out rationed as it was rare to have all items available at the same time. My... More

Through Trip advisor my expectations for this hotel were not on the high side, but then as soon as I entered the hotel I realised that things were even worse. The receptionist kept answering the phone, call after call, completely ignoring our presence. We had a deluxe room and except for the view of Mount Etna there was nothing to... More

the hotel is walking distance from the center and generally well kept; rooms are clean though maintenance is not their forte - some details are run down, only hot water... com'on! - reception is not very helpful as their english is not good. More

This huge hotel are well situated, nice and clean, have a very good breakfast and the rooms are large and very nice. Off course you'll have to pay extra for this kind of things but WHY does nice hotels like this continue to charge for Internet??? If it would be reasonable priced well,it might be forgiven, but charging sums in... More

Although we had to find our way through a pile of garbage (obviously some industrial action prevented its removal) we found our way to the hotel entrance. The building looks much more impressive in the inside than it is showing on the outside. All the rooms are big enough, mostly in 19/20th century style with authentic furniture and updated amenities.... More

My colleague and I were quite excited to be staying at this hotel and were looking forward to arriving there after a long day on the road but were thoroughly disappointed with almost everything about the place. The entrance to the hotel is at the side of a huge open and busy car park and there were no bell staff... More

Very nice hotel located near major shopping street; not close to major tourist attractions. Rooms were clean but the AC did not work and they never fixed it, and one had to pay for internet service. Staff was not unfriendly, average in my opinion. Highlight of our stay was the breakfast. More